Subway

3.4
198 reviews
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Business Details

5429 N. 23rd Street, McAllen, TX
78504, United States
(956) 630-0388
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McAllen Subway® Restaurant at 5429 N. 23rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5429 N. 23rd Street, McAllen, TX
78504, United States

Hours

Reviews

3.4
198 reviews
5 stars
90
4 stars
26
3 stars
12
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and understaffing, particularly during busy hours.

Food Quality

Several reviews mentioned inconsistent food quality, including stale bread and questionable freshness of ingredients.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Cleanliness

The location was generally noted as clean, but some customers experienced issues with the overall atmosphere and maintenance.

Management Concerns

Multiple reviews highlighted poor management practices, including inadequate staffing and lack of training for employees.
  • SP
    Shannon Pruneda
    Nov 15, 2025
    5.0
    This is my favorite Subway to go to because they know how to make my sandwich really well.
  • FV
    Francis Visitacion
    Oct 14, 2025
    1.0
    Ignored at the drive thru for a long time. No one else was in-line. Zero acknowledgement and when i went inside. The attendant was just talking to another customer. “I’ll be right with you” goes a long way. Apparently zero training also
  • CM
    Chris Maner
    Sep 26, 2025
    5.0
    A/C is broken sometimes but the employees and food is great I never have issues the employee Hazel always smiling
  • AV
    Abram Vargas
    Aug 18, 2025
    1.0
    I love subway in general, but this location is very poorly managed. Always understaffed. If they are not going to tend to the drive thru then shut it down with a cone or something. Employees must be overworked and underpaid. It's unfortunate that this is the location closest to me.
  • CA
    C A
    Aug 16, 2025
    2.0
    I ate my sandwich only after having removed all the veggies and sauce. Why? Because everything looked and tasted questionable. The tomatoes and lettuce looked old. I regret my purchase.
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Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 5429 N. 23rd Street, Suite B, Hidalgo, McAllen, TX 78504, USA.

What are the opening hours of Subway on weekdays?

Subway is open daily from 9:00 AM to 10:00 PM, including weekdays.