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Subway

3.4
(201 reviews)

Business Details

5429 N. 23rd Street, McAllen, TX
78504, United States
(956) 630-0388
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McAllen Subway® Restaurant at 5429 N. 23rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5429 N. 23rd Street, McAllen, TX
78504, United States

Hours

Reviews

3.4
201 reviews
5 stars
91
4 stars
26
3 stars
12
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times and unprofessional staff behavior.

Food Quality

Several reviews mentioned issues with food freshness and incorrect orders, with some customers finding the food unsatisfactory.

Cleanliness

The location was noted for being clean, but there were mixed reviews regarding the overall dining experience.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others reported rude or dismissive behavior.

Management Issues

Multiple reviews highlighted concerns about poor management and understaffing, leading to a negative customer experience.
  • BT
    Braudilio Torres-Benitez
    Jan 31, 2026
    5.0
    Customer service is immaculate, this Subway seems to have the freshest veggies all the time. Employees seem to be friendly as well.
  • CG
    Celine Garza
    Jan 28, 2026
    1.0
    this is regarding the location 3512 N. 23rd Mcallen TX location. We punched in an order at the Kiosk and moved to the window. We could see the person inside taking inside orders ahead of the drive thru orders. We decided to go to a different location and asked if it was the same ownership. The staff at the second location confirmed and mentioned that he hears this same complaint repeatedly about the first location. We will be contact the owner, Yogesh, to inform him of the poor service.
  • BG
    Brandon Gonzalez
    Jan 15, 2026
    1.0
    Service too slow. I wait up tu 20 min in drive thru and like 10 mins to get my order. Speaker on drive thru it's not working. Food was fine, waiting time not so much.
  • SP
    Shannon Pruneda
    Nov 15, 2025
    5.0
    This is my favorite Subway to go to because they know how to make my sandwich really well.
  • FV
    Francis Visitacion
    Oct 14, 2025
    1.0
    Ignored at the drive thru for a long time. No one else was in-line. Zero acknowledgement and when i went inside. The attendant was just talking to another customer. “I’ll be right with you” goes a long way. Apparently zero training also

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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