Subway

4.0
227 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local McAllen Subway® Restaurant at 808 S Jackson Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
808 S Jackson Rd, McAllen, TX
78503, United States

Hours

Reviews

4.0
227 reviews
5 stars
131
4 stars
38
3 stars
13
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some employees are praised for their friendliness and efficiency, while others are reported to be rude and unhelpful.

Food Quality

Many customers enjoy the freshness and taste of the food, but there are complaints about stale bread and poorly made sandwiches.

Cleanliness

The restaurant is generally described as clean, but there are multiple reports of dirty tables and unsanitary conditions.

Staffing Issues

Several reviews mention long wait times due to insufficient staffing, particularly during busy hours.

Management Concerns

Customers express dissatisfaction with management for not addressing staffing and service issues effectively.
  • HM
    H Mayor
    Oct 4, 2025
    5.0
    Max was did a great job, excellent customer service!
  • JG
    Joe Gorro
    Jul 20, 2025
    5.0
    I walked into Subway expecting a typical lunch. I left changed. From the moment I stepped through the door, I was met with a radiant smile and a presence that could only belong to one person: Victoria. She didn’t just make a sandwich — she crafted a masterpiece. Every motion was intentional. Every ingredient layered like she was composing a symphony of flavor. “Would you like it toasted?” she asked, her voice calm, confident — like a chef about to unveil her signature dish. I nodded, entranced. The result? Perfection. Warm, golden bread. Crisp lettuce. Just the right touch of chipotle southwest sauce — a sandwich that whispered to my soul. Victoria didn’t just serve me lunch. She reminded me that greatness can be found in the most unexpected places… even behind a sandwich counter. If you haven’t been to this Subway, go. And if you’re lucky enough to be served by Victoria — consider yourself blessed. GIVE THIS WOMEN A RAISE
  • GK
    Gianna Kalea
    Jul 19, 2025
    5.0
    Shoutout to Vicky at Subway! I don’t usually write reviews, but I had to after the experience I had today! Vicky absolutely SLAYED her role behind the counter — she was fast, friendly, and so positive it turned my whole day around. 👏 She remembered my regular order (which is no small feat!) and still took time to ask how my day was going. The sandwich? Perfect. The service? Even better. It’s rare to see someone put so much care into every detail — from toasting the bread just right to stacking the veggies like an artist. 🎨🥖 Subway, give this woman a raise, a crown, and a standing ovation. 👑🙌 Vicky, you’re the reason I keep coming back! — A Very Happy (and full) Customer 💚🥪
  • JL
    Janie Leija
    Jul 17, 2025
    1.0
    Went today for lunch special BMT combo worst experience in my life asked for my sandwich to be made a certain way and to put some meat on the side the lady refused. She was rude about it and said no because that wasnt the meal of the day i told her i was still gonna take it but on the side again she refused to make it for me. Plus when i changed my mind on some sauce that i wanted on my sandwich they wanted to charge me .38c i know its not alot but still i didnt think they were gonna charge me for it since they did ask what i wanted on it at the time. That person was rude also. So dont go there
  • EJ
    Everardo Jaimez
    Jul 16, 2025
    1.0
    Sorry service at this location. Can't comprehend how you are going to put a soup at the top of the bag and sideways. My sandwich was soggy and lost half of the soup, not only that but the soup they served the bottom of the pot where noodles are all in pieces and mush.

Frequently Asked Questions About Subway

Where is Subway located in McAllen?

Subway is located at 808 S Jackson Rd, Suite A, Hidalgo, McAllen, TX 78503.

What are the operating hours of Subway at 808 S Jackson Rd?

The restaurant is open daily from 9:00 AM to 10:00 PM.