Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McAllen Subway® Restaurant at 3512 N 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, inattentive, and unhelpful.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others reported issues with food preparation and ingredient quality.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, leading to frustration.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting dirty tables and unsanitary conditions.
JG
joel garza
Feb 14, 2026
1.0
There's black stuff in the soda machine. Thay put way less meat than normal ,sprinkle alittle vegetables on it and the staff look dead thay need more sleep. Not coming back
MR
Marcos Rangel
Feb 5, 2026
1.0
Let me start off by saying I do not eat subway or any sandwich place for that matter. I went in to get my wife a sandwich because she is not feeling well. I went in and waited for a while for maybe 5 min for someone to come help me. All I ordered was a sub for the day with cheese toasted with nothing in it and a broccoli soup. When I paid the girl told me $9.50. I was ok and tapped my card. I left and was waiting to drop off the food and nothing a text that i was charged $10.93. I thought that was strange because I heard $9.50. So i check the receipt and see that a tip was added. I usually do not care about this but I did not see an option to add a tip or anything, i just tapped the card. I called the store to talk to a manager and who ever they passed me to was no help. He was saying they have no option for that. He was saying i did it when I tapped my card. I said there was no option for tip. Told him how can i physically press buttons with the card. Seem to not care. Strange thing was that when i called he knew exactly who I was by my cap. He said that he can void the transaction but he would have to recharge me and i would have to go back. The issue is he said in a tone that it was only $1.43. His attitude made it seem like whats the big deal for a $1.43 your going to have to come back and re do everything. Felt like this was not the first time this had happened. Also not even sure he was a manager because i heard the girl in the background tell the guy they were asking for a manager and he just got the phone. Check before you pay
DS
Dora Salas
Dec 5, 2025
1.0
Muy mal servicio muy mala imagen y muy despotas con los clientes
SM
Samuel Martinez
Dec 5, 2025
1.0
My experience in this store was terrible! The service was horribly rude, it seems that I came to ask him for a gift, and to top it off he does not know the hygiene since he was working on shorts and gym sneakers.
BD
Big Daddy
Dec 18, 2018
2.0
Poor food handling, cross contamination at it's finest.
The Subway restaurant is located at 3512 N 23rd St, Hidalgo, McAllen, TX 78501, USA.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer catering services?
Yes, the Subway at 3512 N 23rd St offers catering services for your events and gatherings.
Can I order food for delivery or curbside pickup at this Subway?
Yes, you can order for both curbside pickup and delivery at this Subway location.
Can customers dine inside at this Subway location?
Yes, this Subway restaurant serves dine-in customers as well as take out.
What meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Does this Subway have a drive-through service?
Yes, this location offers a drive-through service for your convenience.
Where can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-us/restaurant/22356-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=22356&utm_campaign=evergreen-2020.
Is there a beauty salon nearby that I can visit before or after dining at Subway?
Yes, Versasstyle Beauty & Barbershop is a nearby beauty salon where you can get a haircut or beauty treatments around your visit to Subway.
Are there any medical facilities near Subway for health-related needs?
Yes, Renaissance Psychiatry and Dr. Jose Igoa's clinic are nearby medical facilities you can access before or after your meal at Subway.
Where can I find pet grooming services close to Subway?
The Pet Palace, a pet groomer and pet services provider, is located near Subway for your pet care needs.
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