Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Palms Crossing.
Mixed reviews on service; some praised attentive staff while others reported poor service and long wait times.
Food Quality
Food quality is inconsistent; many enjoyed the steaks and other dishes, but several complaints about undercooked or poorly prepared meals.
Atmosphere
Generally positive feedback on the restaurant's ambiance, though some noted issues with noise levels and seating arrangements.
Management Response
Some customers appreciated the attentiveness of managers, while others criticized management for poor handling of service issues.
Reservation Issues
Several customers experienced problems with reservations and seating, leading to frustration and dissatisfaction.
VI
Velma Infante
Nov 15, 2025
3.0
Food was mediocre. The waitress was ok. Her attire was dirty. Her clothes were very dirty. Food was ok. Restaurant is over rated. Very pricey. Need a bigger selection of beer
FF
fzarzar
Nov 11, 2025
1.0
Agree with previous customer = rude manager! I would add, arrogant as well.
ZB
zulma benitez
Nov 11, 2025
1.0
Rude manager! Just wanted my refund for something I did not order. Never received my refund.
SS
Sebastian Schmidt
Nov 10, 2025
5.0
Mein Besuch im Saltgrass Steakhouse war rundum gelungen! Schon beim Eintreten wurde ich herzlich empfangen, und der Service war während des gesamten Abends aufmerksam, freundlich und sehr professionell.
Eric war stets darum bemüht mich zu versorgen.
Als Vorspeise hatte ich Brisket mit geschmolzenem Käse – ein Traum! Zartes, aromatisch geräuchertes Fleisch, perfekt abgeschmeckt und wunderbar cremig durch den Käse. Genau die richtige Kombination aus würzig und herzhaft.
Als Hauptgang wählte ich ein Ribeye-Steak mit Süßkartoffelpommes – und das war einfach fantastisch. Das Steak war auf den Punkt gegart, außen leicht kross, innen butterzart und saftig. Die Süßkartoffelpommes dazu war wunderbar frisch, mit einer leichten Süße, die perfekt mit dem intensiven Fleischgeschmack harmonierte.
Auch das Ambiente hat mir sehr gefallen – gemütlich, rustikal und trotzdem elegant. Man fühlt sich sofort wohl und merkt, dass hier Qualität und Gastfreundschaft an erster Stelle stehen.
Fazit:
Ein echtes Highlight für Steakliebhaber! Hervorragendes Essen, toller Service und ein stimmiges Ambiente.
JG
Javier Garza
Nov 2, 2025
5.0
Was little disappointed they took the rice out of the menu.. but the steak was on point
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to accommodate guests.
What are the regular opening hours for Saltgrass Steak House?
Saltgrass Steak House is open daily from 11:00 AM to 9:30 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Saltgrass Steak House offer delivery and how can I order?
Saltgrass Steak House offers delivery service daily from 11:00 AM to 9:30 PM. You can order online via their website at https://www.saltgrass.com.
Is there a happy hour at Saltgrass Steak House? When is it available?
Yes, Saltgrass Steak House offers a happy hour from Monday to Friday between 3:00 PM and 7:00 PM. Happy hour is closed on Saturdays and Sundays.
What pickup and delivery services are available at Saltgrass Steak House?
Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery services for customer convenience.
What are some of the signature menu items at Saltgrass Steak House?
Signature items include Range Rattlers, Artichoke & Spinach Dip, Seafood Fondeaux, Cowboy Ribeye, Two-Fork Cheesecake, and BBQ Baby Back Ribs.
What payment options are accepted at Saltgrass Steak House?
Payment methods accepted include American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Are there any nearby restaurants where I can visit before or after dining at Saltgrass Steak House?
Yes, nearby you can visit Mimi's Cafe, Cheddar's Casual Cafe, P.F. Chang's China Bistro, and Johnny Rockets for a variety of dining options.
What entertainment or shopping options are near Saltgrass Steak House?
Nearby entertainment and shopping include Guitar Center for music needs, Xtreme Jump Adventure Parks for recreation, and Hobby Lobby for arts and crafts supplies.
Are there family-friendly places near Saltgrass Steak House where I can take my children?
Yes, Chuck E. Cheese offers family-friendly arcade games and pizza, while Rack Room Shoes and Cavender’s provide children's clothing and shoes nearby.