Business Details
About
Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Palms Crossing.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.4
2,506 reviews
5 stars
1,710
4 stars
426
3 stars
160
2 stars
76
1 star
134
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the steaks and overall food quality, there were several complaints about undercooked or poorly seasoned dishes.
Service Experience
Service quality varied significantly; some customers reported excellent and attentive service, while others experienced poor service and long wait times.
Atmosphere
The restaurant's atmosphere received positive feedback for being pleasant and inviting, although some noted issues with temperature and seating.
Management Issues
Several reviews highlighted problems with management, including rude behavior and inadequate handling of customer complaints.
- JJJuan Puentes JrDec 28, 20255.0Where do I start… it’s been awhile since I’ve eaten at SaltGrass whenever I would pass through Houston I I would stop,,, finally we got one here but never had the chance til recently and let me tell you it was AMAZING 🤩💯, atmosphere was great, are server was on point even when are waitress was busy someone else would check on us but the main character was the food… my steak was cooked to perfection 💯 I will definitely be making more visits and to the SaltGrass McAllen crew you were amazing 🤩 thank you 🙏
- SKSharon KennedyDec 28, 20255.0Great food and service. Very pleasant atmosphere. Open holidays!
- AKA. KenneyDec 15, 20252.0We felt that our waiter tried too hard to sell us dinner in a hurry, food came quickly to the table, then we felt hurried to eat and check out. Not one minute to talk and enjoy the atmosphere, if there was any. Our extra food was quickly dumped in a box to go, then it became obvious that our exìt was expected. The worst part was that our meals were not any better tasting than any other steak house yet the price was way more. Two dinners, including a $13.50 very small gobblet of ordinary wine and a $9.00 beer, plus tip - $142.00. Never again.
- MPMiguel PerezDec 14, 20251.0If I could give it 0 stars I would, my wife asked for a medium rare steak and was completely raw. Didn’t give us a new one just gave us the same one attempting to save it and it was worse. Service was terrible. Would tell anyone to never go there.
- FRFrank ReyesDec 1, 20255.0I came here for my birthday meal with my wife in November 2025. Our server was David Salinas - he was great, pleasant, and awesome all around. I could not criticize any aspect of his service or the food. Let me start off with his recommendation for the appetizer. Seafood Fondeaux: A creamy sauce with shrimp, crawfish, mushrooms, and spinach, served with garlic bread. My wife and I greatly enjoyed this. The second great thing that David did for us, I asked for some brown gravy as a topper on my potatoes. David was quick to point out: 1. There was a surcharge and 2. It was a small amount of gravy. David was very attentive to our beverages, bread, butter. He was on point. He visited the table frequently. He was genuine in his service and his willingness to address our needs. There are some people that will not appreciate a steak dinner at a franchise restaurant. For those people, I will suggest that they head out to the locally owned steak places in McAllen where you will easily spend a minimum of $125.00 per person.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to accommodate guests.
What are the regular opening hours for Saltgrass Steak House?
Saltgrass Steak House is open daily from 11:00 AM to 9:30 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Saltgrass Steak House offer delivery and how can I order?
Saltgrass Steak House offers delivery service daily from 11:00 AM to 9:30 PM. You can order online via their website at https://www.saltgrass.com.
Is there a happy hour at Saltgrass Steak House? When is it available?
Yes, Saltgrass Steak House offers a happy hour from Monday to Friday between 3:00 PM and 7:00 PM. Happy hour is closed on Saturdays and Sundays.
What pickup and delivery services are available at Saltgrass Steak House?
Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery services for customer convenience.
What are some of the signature menu items at Saltgrass Steak House?
Signature items include Range Rattlers, Artichoke & Spinach Dip, Seafood Fondeaux, Cowboy Ribeye, Two-Fork Cheesecake, and BBQ Baby Back Ribs.
What payment options are accepted at Saltgrass Steak House?
Payment methods accepted include American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Are there any nearby restaurants where I can visit before or after dining at Saltgrass Steak House?
Yes, nearby you can visit Mimi's Cafe, Cheddar's Casual Cafe, P.F. Chang's China Bistro, and Johnny Rockets for a variety of dining options.
What entertainment or shopping options are near Saltgrass Steak House?
Nearby entertainment and shopping include Guitar Center for music needs, Xtreme Jump Adventure Parks for recreation, and Hobby Lobby for arts and crafts supplies.
Are there family-friendly places near Saltgrass Steak House where I can take my children?
Yes, Chuck E. Cheese offers family-friendly arcade games and pizza, while Rack Room Shoes and Cavender’s provide children's clothing and shoes nearby.