McDonald's

3.9
1419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7320 N 10th, McAllen, TX
78504, United States

Hours

Reviews

3.9
1,419 reviews
5 stars
707
4 stars
279
3 stars
158
2 stars
71
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, incorrect items, and unsanitary conditions.

Cleanliness

Customers noted cleanliness issues, such as dirty tables and unsanitary food handling.

Management

Feedback indicated a lack of effective management, with complaints about staff behavior and overall disorganization.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and appreciated friendly service, particularly during breakfast.
  • GG
    Gabriela Gomez
    Nov 13, 2025
    1.0
    Would put 0 stars if i could. My 2 orders of nuggets were UNDERCOOKED and my big mac was only bread and cheese NO DRESSINGS NO PICKLES. We also waited in the drive thru for 40 min.
  • MC
    Marco Cruz
    Oct 30, 2025
    1.0
    Extremely disappointing experience at this McDonald’s (7320 N 10th St, McAllen, TX). On Oct 29, 2025, around 4:44 PM, I ordered a Diet Coke and a Vanilla Cone. The cone was much smaller than what’s shown in the McDonald’s app and menu photos. The manager, Fidel, remade it undersized and then refused to fix it unless I parked and came inside. When I questioned this, he threatened to call the police. Very unprofessional behavior and poor customer service.
  • DM
    Dayana M
    Oct 26, 2025
    1.0
    I had never waited so long for a curbside order that was only one thing, a 6 piece happy meal ! They never came to my vehicle to bring me my food after waiting 45 minutes I got off and my food was just sitting there in the kitchen. Horrible !!!
  • EL
    evAN larsen
    Oct 22, 2025
    1.0
    I go inside while it’s pretty dead and get my Coke w fries. When I ask the worker about the McDonald’s code if it comes with the fries or not he says he has no idea what this code crap I’m talking about is. You guys seriously have a monopoly code promotion and ur damn employee has no idea what that is?? That’s terrible it was like talking to a brick wall
  • MA
    Maria Acebedo
    Oct 15, 2025
    1.0
    Been going here for years and the service has really gone bad. Last time I went in the drive though a lady worker messed up my order because she ended up putting my order into two orders..she said she dosent know how to fix it and just to talk to them up front when I pay. TODAY I went inside to order out because the drive through was busy. The longest wait in a fast food. Youd think youll get your food faster when you go inside...well it didnt. I shouldve just gone and ordered outside and would probably get my food faster. My I ordered a double quarter pounder all the way, no pickles..my order ended up plain with mayo and cheese only. When my daughter opened her happy meal she was shocked to see that her burger had a bite on it! Literally someone took a bite on it. That is why im leaving this review. Who knows what else the cook or servers had done to any meals. Definitely dont trust it. Please fix this problem. That is not sanitary and absolutely disturbing. I can't believe it.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 7320 N 10th, McAllen, TX?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

When is the drive-through at this McDonald's location open?

The drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.