Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned unsanitary conditions and poor food quality, including cold and improperly prepared items.
Staff Attitude
Customers frequently noted rude or disinterested staff, contributing to a negative dining experience.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, including dirty tables and insects.
GW
Gloria Whitman
Feb 25, 2026
5.0
Fast service and friendly staff.
CG
Christopher Galloza
Feb 15, 2026
1.0
45 mins for 10 pc nuggets, and they came out cold.
JQ
J Q
Feb 3, 2026
2.0
It's fast food but lacks customer service care ANY THING ELSE. IS NOT ONLY RUDE. BUT BAD MANNERS at its worst. This causes employers been uncomfortable with customer service. It's shows quick services and leaves me thinking im taking MCDONALD'S time. It's plain rude.
KJ
Kathleen Jones
Feb 3, 2026
1.0
This food was cold and they always put the wrong things in our bag when we order Togo and we have to go back to get it fixed. Every time we clearly state what we want and repeat it at the window to make sure the order is right and at the second window is when they mess up. Absolutely awful.
CR
Crystal Rico
Jan 31, 2026
2.0
Very disappointed. Took three times to get my daughter's ice-cream because the employee kept touching the cone with their bare hands. Very unsanitary. In fact, he was teaching the cashier how to make the cone and she put her bare hands on the cone as well. This is disgusting I politely asked the employee to wear gloves.
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