McDonald's

3.9
1903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 Pecan Boulevard, McAllen, TX
78502, United States

Hours

Reviews

3.9
1,903 reviews
5 stars
952
4 stars
375
3 stars
197
2 stars
98
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or stale, leading to dissatisfaction.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, indicating a lack of attention to detail.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
  • TM
    Taylor Moreno
    Nov 14, 2025
    5.0
    Ordered on the app and picked up through the drive through a few minutes ago. Amazing service and everything was correct! Absolutely no wait time and that's because we pulled up immediately after I placed the order! Everything tastes fresh and amazing! 🙏🏻👍🏻
  • JC
    Joe Cuevas
    Nov 12, 2025
    2.0
    No one greets you like the McDonald's on Nolana Ave, waiting all customers trying to get someone attention for the dine in.
  • XC
    Ximena Cavazos
    Nov 8, 2025
    1.0
    Me dieron todo mal pedí 3 hamburguesas y me dieron dos luego tu q bajarme para agarra la otra y ni me dieron las tres bebidas decidí irme
  • AA
    Amalia
    Nov 4, 2025
    1.0
    Customer service here is pretty much non existent. Waited 30 minutes for our food which never came. Had to get down and the entire staff was on their phones. Complained, then got my food 10 minutes later. Not one apology, just complete silence.
  • VG
    Viviana Garcia
    Nov 2, 2025
    1.0
    they gave my order to the car in front of me and it was given back to the employee (since it was wrong), when i pulled up that same meal that was given to the car was just there waiting for it’s owner to claim it, it was absolutely disgusting that not even an apology or them re doing it was even an option especially since it violates health codes, corporate will be hearing about this

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3700 Pecan Boulevard in McAllen, TX?

McDonald's at this location is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.