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McDonald's

3.7
(1399 reviews)

Business Details

2808 N 10th St, McAllen, TX
78501, United States
(956) 687-5898
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2808 N 10th St, McAllen, TX
78501, United States

Hours

Reviews

3.7
1,399 reviews
5 stars
663
4 stars
245
3 stars
163
2 stars
77
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean dining areas and bathrooms.

Wait Times

Customers consistently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • SM
    Stephanie Moreno
    1 day ago
    1.0
    I stopped by almost an hour before closing drive up to the drive thru but never got helped. After like 2/3 minutes I drove up to the window thinking maybe it’s not working or they’re busy. I could see two workers just chit chatting and I tried to get their attention since I could see them and they didn’t even bother to turn around completely ignored me. Like first of all why would you close practically and hour early but if you made that decision the least you could do is be respectful of the customer and acknowledge that they are right in front of you.
  • VP
    Vianey Paita
    4 days ago
    1.0
    Pésimo servicio por en drive true y pedido en linea siempre me hace falta algo Ami pedido las órdenes mal y cambiadas o les hace falta algo los chicos de mal humor uno no quiere ser grosero pero que hacer cuando tú pedido está mal
  • MB
    Marcela Botello
    Feb 22, 2026
    1.0
    Super bad costumer service if you don’t want to deal with people or don’t want to work don’t apply to fast food places or restaurants we where not even done with our order and they will interrupt while still ordering. Im super sure they do train them to have costumer service skills. Plus they where saying that there was NOBODY in the first window that they always have someone that takes payment but today they didn’t. Plus all this they still manage to mess up our order.
  • SP
    sergio pesina
    Feb 9, 2026
    1.0
    Made a mobile order, went up to drive thru to say my code. Lady that attended me at the drive thru was being super rude. Than asked me hat I ordered instead of asking for my code. She said she needed to know what I ordered because they were having problems with the grill. Went up to drive thru window, I asked for help on how to get a refund. She said that she couldn’t do anything about it. She gave me so much attitude
  • OG
    Omar Garcia
    Feb 5, 2026
    1.0
    When i received my coffee via curbside, i noticed it was too white, looking like more like milk, didn't even taste like coffee, tasted like water and sugar, went back in to exchange it and they gave me another coffee that was the same, just left in frustration, no wonder the establishment was empty

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in McAllen, TX?

McDonald's in McAllen, TX is open daily from 4:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in McAllen, TX has a drive-thru open daily from 4:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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