McDonald's

3.7
1389 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2808 N 10th St, McAllen, TX
78501, United States

Hours

Reviews

3.7
1,389 reviews
5 stars
663
4 stars
246
3 stars
162
2 stars
77
1 star
241

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

Numerous reviews highlighted unsanitary conditions in both dining and bathroom areas.

Customer Service

Customers experienced rude and inattentive service, with several mentioning poor management and staff attitude.

Food Quality

Feedback indicated inconsistent food quality, with some items being cold or poorly prepared.

Wait Times

Long wait times were a common complaint, both in the drive-thru and inside the restaurant.
  • JB
    Jazmin Baltazar
    Dec 28, 2025
    1.0
    My mom went to the drive thru to order for are family i stay on a call with her as she orders i listen and they were hurrying my mom with the order and when I ask her for a change they were still being rude and my mom even asked for ketchup and at the window as well when she got home there was no ketchup and one of the bagel sandwiches was burned really why would McDonald's allow this
  • CM
    Cindy Mendez
    Dec 22, 2025
    1.0
    Food was warm but this is an absolute dirty place. Dining and bathroom were so dirty! 😩 Mgmt needs to be on top of cleanliness of this McDonald’s!
  • DK
    Dana Kelso
    Dec 8, 2025
    5.0
    Went there about a week ago. Was busy and short staffed. Crystal was doing an excellent job of taking orders, helping customers pay, taking orders to tables and picking up the garbage for people still sitting and visiting. Was very impressed by her hustle. Keep up the good work Crystal. 👏
  • HH
    Hector Hernandez
    Dec 5, 2025
    1.0
    This location always messes up my order, I have to check it twice at the window
  • CP
    Carlos Y Patricia
    Dec 3, 2025
    1.0
    I always ask for a large coffee with 6 creamers and 8 sugars and they don't even put sugar on it they are TRASH for real they don't even put the sugar in even if you tell them

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in McAllen, TX?

McDonald's in McAllen, TX is open daily from 4:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in McAllen, TX has a drive-thru open daily from 4:00 AM to 11:00 PM.