McDonald's

3.9
1844 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2801 Nolana Ave, McAllen, TX
78504, United States

Hours

Reviews

3.9
1,844 reviews
5 stars
923
4 stars
382
3 stars
218
2 stars
95
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of accountability for mistakes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned issues with food quality, such as cold or old food, and unsatisfactory preparation.

Speed of Service

Customers frequently complained about slow service, particularly during curbside pickups and breakfast hours.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good experiences at this location.
  • AG
    Alvin Gomez
    5 days ago
    5.0
    Great place to eat
  • KL
    Kyle Lee
    Jan 4, 2026
    1.0
    Bad experience
  • SF
    Silvia Flores
    Nov 29, 2025
    1.0
    If only we could rate them with 0 I would. Bad service they said they couldn’t serve coffee
  • KG
    Keshia Garcia
    Nov 18, 2025
    2.0
    I found a long black hair in my mcchicken. They took no accountability and took 15 mins to address it in general after I brought it to an employee. Better be careful and check your burgers because they dont care there.
  • MR
    Marcos Rangel
    Nov 6, 2025
    1.0
    Don't usually do this but I am a little heated right now. Just left from this McDonald's on wow. I ordered my meal through the app for curbside. I ordered a happy meal, hot and spicy combo and a $5 combo. The kid that brought it to me was great and even went back in to get me a drink carry. This is when i noticed that i was missing the fries for the hot and spicy combo. So i get off and take the bag of food back in with me. I see the kid that brought me the food and i let him know and show him. He goes back and lets the girl bagging that he needs fries form my order. She looks at me then tells him to ask for my number. So i give it and she starts going through the order monitor to look for my order. When she finds it, she looks at it for a bit then turns and gives me a strange look for a bit. Then turns and goes gets fries, throws them in a bag, then throws the bag at the kid, then turns to me and yells "I put the fries in the bag" i told her to check the bag and she yells at me the same thing. I tell her to check the bag and im not sure what she said next but I told her if she wanted to search my truck for the fries as well. Had to turn and leave before ignorant girl made me lose my cool over $2 fries. It is sad because there is a McDonald's literally closer to me but have to hit a main road and this one i have to further but through back roads. I will be going to the closer one from now on till there management teaches it employees some customer service skills. I am one to let a lot of things slide when it comes to fast food because i know that most employees are kids and don't want to deal with people but yelling from the back to the counter to someone that had not said a word to you over some missing fries, is just crazy. To top it off i didn't even say a word except to the kid that brought my food and i was calm about it. And for none of the other employees to say any is also crazy

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Sunday.

Does this McDonald's offer delivery, and if so, what are the delivery hours?

Yes, delivery is available daily from 6:00 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Friday and Saturday.