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McDonald's

3.7
(1896 reviews)

Business Details

1217 E Hwy 83, McAllen, TX
78501, United States
(956) 994-8911
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1217 E Hwy 83, McAllen, TX
78501, United States

Hours

Reviews

3.7
1,896 reviews
5 stars
915
4 stars
346
3 stars
212
2 stars
91
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Customer Service

Feedback indicated poor customer service, with staff being rude or unhelpful in multiple instances.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Food Quality

While some customers enjoyed specific items like coffee and nuggets, many reported that food was often cold or of poor quality.
  • EL
    Eden Lopez
    6 days ago
    1.0
    Zero service while Dine-in. Got our food orders wrong & cold. To top it off they just kept ignoring us while asking for condiments at the counter. They'll look your way but just stare at eachother like lost puppies.
  • LC
    lazaro cardenas
    Feb 25, 2026
    3.0
    If you’re trying to dine in, you’re better off, ordering through the drive-through getting your food and go back inside and eat they prioritize drive-through more. There’s literally no one in the front.They just come and go .
  • SO
    SALDIVAR OSVALDO
    Feb 10, 2026
    2.0
    Overall the good is fair at most, coffee is really good, rest, well, don't bother.
  • JR
    Janie Reyna
    Feb 5, 2026
    1.0
    After they parked me I waited 25 minutes to get my order and that’s because I called the store. I got my order of 6 piece nuggets with only 5 and my fries were reheated and cold😡 never agan
  • JJ
    Jerry J
    Jan 31, 2026
    2.0
    Slow slow slow and usually get the order wrong. Very poorly managed and run. The one in San Juan is significantly better. You could actually drive from McAllen to San Juan and back to get your food and it would still be faster than waiting for your order at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's location is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 1217 E Hwy 83, McAllen, TX offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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