About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3601 Pecan in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
3,167 reviews
5 stars
2,350
4 stars
527
3 stars
168
2 stars43
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported issues with management and specific employees.
Product Availability
Customers frequently noted that certain items were out of stock, leading to frustration.
Cleanliness
The store was generally described as clean, but there were complaints about the condition of the bathrooms and dining areas.
Chinese Food Quality
Feedback on the Chinese food was mixed, with some customers enjoying it while others found it bland or unsatisfactory.
Overall Experience
Overall, customers expressed a strong loyalty to H-E-B, appreciating the variety and quality of products despite some operational issues.
- JOJo OllerDec 30, 20255.0Nice store, I wish my HEB had more selection
- JGJulie GarciaDec 26, 20254.0My HEB Pecan & Ware Rd. Always employees on floor if you need anything. Mgrs aren’t as friendly as the employees. Great service at Deli & Pharmacy. They don’t have much selection on holiday items & decor like the other HEB’s.
- BRBob RitcheyNov 26, 20253.0We went to pick up dinner at the Chinese restaurant only to discover that they closed at 5 instead of 7 due to the holiday. There was a sign but that didn't help since it could not be seen until we arrived a few minutes before 6.
- ECEllie Cervantes-GrosNov 26, 20255.0Always such an extraordinary experience! I had been away for a year, and it is absolutely amazing how the service stays spectacular! Every employee is so professional and courteous. Bravo, H-E-B! Bravo!
- ALAnahy Luna LopezNov 17, 20251.0Horrible drive up experience. I paid extra for a quick pick up and they had me wait almost 1hr. Then on top of that they put a dish Soap bottle that is clearly open that gets soap all over my car and food and they cannot do anything about it. Horrible customer service when you call. Honestly dont know what is wrong with people giving Horrible customer service. No one is in the position to spend money on food and have it be ruined because of their carelessness.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for H-E-B located at 3601 Pecan in McAllen?
H-E-B in McAllen is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B offer curbside pickup and delivery services?
Yes, this H-E-B location offers both curbside pickup and grocery delivery services.
Where can I find weekly deals and promotions for this H-E-B store?
You can find weekly deals and promotions by visiting H-E-B's weekly deals page at https://www.heb.com/weekly-ads/weekly-deals/334
What types of products are available at the H-E-B store in McAllen?
The store offers Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
What payment options are accepted at this H-E-B?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is this H-E-B store wheelchair accessible?
Yes, it has a wheelchair accessible entrance and parking, as well as public restrooms.
Where can I find a pharmacy near H-E-B at 3601 Pecan in McAllen?
There is an H-E-B Pharmacy located nearby, which offers pharmacy services conveniently close to the store.
Are there any dining options near the H-E-B store?
Yes, nearby dining options include Chinese Kitchen In H.E.B, Eloteria (a Mexican food truck and smoothie bar), and Jack in the Box fast food restaurant.
Where can I find ATMs near the H-E-B store?
Nearby ATMs include the HEB ATM, Bank of America ATM, and Coinme currency exchange service.
What nearby services can customers use when visiting H-E-B at Pecan and Ware?
Customers can access automotive services at Espinosa Tires Ware Road and Mnmoffroad Mcallen, financial services at Western Union and ACE Cash Express, and enjoy personal care at Queen Bellagio Nails Spa and Colston Barber Shop.