H-E-B

4.6
3155 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 3601 Pecan in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3601 Pecan, McAllen, TX
78501, United States

Hours

Reviews

4.6
3,155 reviews
5 stars
2,340
4 stars
526
3 stars
167
2 stars
43
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is generally friendly and helpful, with several customers praising their assistance.

Food Quality

Mixed reviews on food quality, particularly the Chinese food, which some found bland or unsatisfactory.

Cleanliness

Store cleanliness is appreciated, though some customers noted issues with dining areas and bathrooms.

Stock Availability

Frequent complaints about items being out of stock, leading to customer frustration.

Pricing

Customers consistently mention good prices and value for money.
  • AL
    Anahy Luna Lopez
    Nov 17, 2025
    1.0
    Horrible drive up experience. I paid extra for a quick pick up and they had me wait almost 1hr. Then on top of that they put a dish Soap bottle that is clearly open that gets soap all over my car and food and they cannot do anything about it. Horrible customer service when you call. Honestly dont know what is wrong with people giving Horrible customer service. No one is in the position to spend money on food and have it be ruined because of their carelessness.
  • EE
    Ernesto Estrada
    Nov 17, 2025
    5.0
    Fast customer service, thank you :)✝️ 10/10
  • CS
    Cotty Silva
    Nov 14, 2025
    5.0
    Excelente lugar. Para llenar tu despensa!
  • JH
    Juan Hidrogo
    Nov 6, 2025
    5.0
    Excelente tienda muy limpia
  • BD
    Bo Delarosa
    Oct 17, 2025
    1.0
    5 times I called to be transferred to Chinese Food section and those 5 transfers, I was hung up on. Once I said "hello" after hearing background noise, sounds of people talking and moving. I knew someone had answered but they just hung up? 5 times?

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.