H-E-B

4.6
4312 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 200 US West Expressway 83 in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
200 US West Expressway 83, McAllen, TX
78501, United States

Hours

Reviews

4.6
4,312 reviews
5 stars
3,215
4 stars
737
3 stars
189
2 stars
46
1 star
125

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Friendly Staff

Many reviews highlighted the helpfulness and friendliness of the staff, particularly in the deli and bakery departments.

Product Quality

While most customers appreciated the fresh produce and variety, some expressed dissatisfaction with specific items like meat quality.

Customer Service Issues

A few reviews mentioned negative experiences with customer service, particularly regarding curbside pickup and returns.

Pricing

Customers noted that prices are generally good, although some mentioned recent price increases on certain items.
  • LR
    Leslie Rosas
    Nov 14, 2025
    5.0
    Great prices and always find what I'm looking for and more....
  • BL
    Brian Lewis
    Nov 13, 2025
    5.0
    This is my favorite H-E-B very friendly and respectful staff I'm a favor driver this is my favorite location five star all day
  • DN
    Denise N
    Nov 10, 2025
    5.0
    Excellent people, prices, and products!
  • EC
    Eldon Clark
    Nov 7, 2025
    5.0
    Huge and clean and good looking produce section
  • MM
    Marsha Martinez
    Oct 29, 2025
    1.0
    Been trying to call since 9:00 actually a little bit before that but it doesn't let you choose the zero for customer service and you just pressing the zero and pressing the zero and nobody answers because the phone doesn't even ring and the automated system doesn't even jolt you over to the department that you want. Such an outdated system.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.