H-E-B

4.6
4340 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 200 US West Expressway 83 in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
200 US West Expressway 83, McAllen, TX
78501, United States

Hours

Reviews

4.6
4,340 reviews
5 stars
3,230
4 stars
744
3 stars
190
2 stars
46
1 star
130

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Feedback on customer service was mixed; while many found staff friendly and helpful, some reported negative experiences with curbside service and specific employees.

Product Quality

Several customers expressed dissatisfaction with the quality of certain food items, particularly meat and baked goods.

Variety and Pricing

The store was noted for its wide selection of products and competitive pricing, although some customers mentioned occasional price increases.
  • BB
    Bere-nice
    2 days ago
    4.0
    Esta tienda HEB en McAllen está limpia y bien surtida. Tiene toda clase de frutas, verduras, carnes, pescados, mariscos, nueces, lácteos, refrescos, botanas, productos de higiene personal, juguetes, flores, etc. Tiene baños modernos, grandes y limpios con cambiador de bebés. El estacionamiento es gratuito, pavimentado y amplio. Cuenta con gasolinera. El personal es amable y rápido. A los niños les dan billetes para jugar en la máquina por puntos o un premio instantáneo como stickers.
  • AG
    Alvin Gomez
    6 days ago
    1.0
    On Sunday, 1-4-26 this what happened when pay $100 bill i get wrong change the manager couldn't result the problem he gave the run around. By way the next day I ask if they can check the cashier box if she went over $20. The manager still said he couldn't do it. But then I check they can. But because of the video he show me it show the proff. We'll how can he tell the $10 $20 ans $1 on the rec. It can't tell the video it way back it can zoom. I don't know where can I speak to the correct person about this issue. I know to them $20 nothing them. But to me it is. They e didn't check about box. Just checking the video that how they know. But that a lie.
  • BP
    brynn peterson
    Jan 3, 2026
    5.0
    Everyone who worked here was absolutely incredible! So kind and helpful! One guy went out of his way a second time to point out some stuff we were looking for. Great atmosphere!
  • MC
    Mr. Cantu's Class
    Dec 21, 2025
    1.0
    The service manager, Mike, refused to process the return even after I presented the original receipt and a valid government-issued ID. He stated that he would only allow the return of three items, claiming he was setting a limit based on his personal discretion. No written policy was provided to justify this restriction, nor was any company-wide return limit explained. Additionally, Mike misrepresented store information by telling me that the location was “McAllen Store #3,” which is not a valid or accurate store number. This further contributed to confusion and undermined confidence in the legitimacy of his decision-making and authority. This conduct reflected inconsistent policy enforcement, misuse of managerial discretion, and a lack of transparency expected from H-E-B management.
  • TM
    TexMex Morales
    Dec 13, 2025
    1.0
    Nunca me había pasado. Hoy fue una situación por demás desagradable. Aborde dos empleadas y no quisierom atenderme en Español gracias a Dios entiendo Lo básico. Muy muy desagradable servicio de su personal. Básicamente por su ubicación adjunto al Hospital, que Lo que queremos surtir es Lo que nuestros Familiares pacientes desean y nosotros hacerles el gusto lo más rápido posible. En fin, siempre va a ser así, desafortunadamente jamás me había sucedido dicho evento. Algo tan simple cómo: me puedes indicar donde se ubica La Farmacia. En fin, ya ni llorar es bueno.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.