H-E-B

4.6
2654 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 3200 N 10th Street in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3200 N 10th Street, McAllen, TX
78501, United States

Hours

Reviews

4.6
2,654 reviews
5 stars
2,013
4 stars
441
3 stars
98
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful employees.

Store Cleanliness

Generally noted as clean and well-organized, though some customers reported issues with expired products.

Product Availability

Customers appreciated the variety of products, but some expressed frustration over stock issues, particularly with meat and produce.

Community Engagement

Many customers appreciated H-E-B's involvement in the community and support for local needs.

Curbside Service

Curbside service received high praise for convenience and efficiency.
  • FV
    F Vite
    2 days ago
    5.0
    Great variety
  • CC
    CosmicTamal
    3 days ago
    2.0
    I have been shopping at this store since I have moved here and honestly just feel so uncomfortable with what feels like obvious surveillance from employees in the store. Constantly being followed by the same people through the entirety of the store. Also, I tend to do regular checkout instead of self checkout because of the way some of the employees just hover, specially the older lady with the teased hair and bangs. Absolutely rude. I went in today 11/21 at 9:00 am and she was hassling me about a single sweet potato. In a condescending tone she kept telling me how to use the self checkout. I let her know that I was fully capable of checking myself out and she proceeded to hover and watch me. Then the very tall manager came down the stairs by the bathrooms to obviously see what the issue was. They try to be so slick but are so obvious. Just because someone looks different, dresses different or has tattoos does not warrant for you to follow them around a store. We are human, we make our own money and deserve to be treated with dignity and respect.
  • AM
    Alejandro Mcgee
    Nov 16, 2025
    1.0
    I’ve lost three orders of food because of DoorDash and inconsistent service and I live in a building with signage larger than my body. Only service I’ve paid for that’s failed multiple times. Favor was perfect and the drivers put in effort.
  • MS
    Mary D Silva
    Nov 9, 2025
    1.0
    Check your produce when placing online orders, Ive notice that when i place an order for pick up. They give me old fruit and vegetables. Anyone else?
  • HD
    Hijo de Dios
    Nov 2, 2025
    5.0
    Cadillac grills

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.