Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3200 N 10th Street in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,661 reviews
5 stars
2,018
4 stars
441
3 stars
98
2 stars25
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and poor service from management.
Product Quality
Several customers expressed dissatisfaction with the quality of produce and specific food items, noting issues with expired products and greasy barbacoa.
Store Environment
The store is described as clean and well-organized, but some customers find it cramped and report feeling uncomfortable due to perceived surveillance by staff.
Product Availability
Customers have noted inconsistent availability of certain products, particularly smaller package sizes and specific items like tortillas.
Community Engagement
Many reviews highlight H-E-B's positive impact on the community and appreciation for their efforts to give back.
- MMMaria Sandoval (Mary)Dec 14, 20255.0This is my personal favorite H-E-B because despite it being smaller than the H-E-B Plus stores, they always carry what I need and the customer service is superb.
- SSSummerDec 6, 20251.0Honestly the cashier KEV was so rude. My mom is handing him the change he ignores her and then when I speak up for her he gives me attitude. Honestly we won’t be returning the customer service sucks here. The store is also so cramped cmon HEB McAllen.
- JGJorge GonzalezNov 30, 20251.011/30: First, the barbacoa was super greasy!! I don’t understand why so much oil is used in making it. I am not sure if it is made in house or contracted out but either way, today’s was nasty. I grew eating it never tasted so greasy nor was there oil sitting in the bottom of the small it was served in. Second, whoever the marketing or customer/consumer research person obviously doesn’t know his customer base. For the last 3 visits, there has been no 10-ct tortilla packs, only 30 ct. I don’t need to purchase the 30ct, when the 10ct is sufficient!! Even one of the store employees was upset because the store manager wasn’t checking this problem. They should provide more for the customers, not everyone wants that many tortillas!! But unless they want you spend money on HEB brand. The other brand is easier to heat up and store. The manager needs to check which sells more and faster, the 10 or 30 count packs. The lady at the small stand was always very friendly and apologetic for the lack of 10ct. Orale pinche!! Get it right and order mas 10 ct packages and tell the persons making the barbacoa to take easy on the 10-50W!! This is my favorite HEB!! 🙏🏽✝️❤️
- AAAdam ANov 27, 20255.0HEB is probably one of the nicest supermarket chains in Texas. The staff are kind and welcoming. There is a high degree of professionalism and that is certainly appreciated. While some products may be pricer than at other chains, the quality and the experience you get at HEB is certainly worth the premium you pay. I highly recommend HEB!
- CCCosmicTamalNov 21, 20252.0I have been shopping at this store since I have moved here and honestly just feel so uncomfortable with what feels like obvious surveillance from employees in the store. Constantly being followed by the same people through the entirety of the store. Also, I tend to do regular checkout instead of self checkout because of the way some of the employees just hover, specially the older lady with the teased hair and bangs. Absolutely rude. I went in today 11/21 at 9:00 am and she was hassling me about a single sweet potato. In a condescending tone she kept telling me how to use the self checkout. I let her know that I was fully capable of checking myself out and she proceeded to hover and watch me. Then the very tall manager came down the stairs by the bathrooms to obviously see what the issue was. They try to be so slick but are so obvious. Just because someone looks different, dresses different or has tattoos does not warrant for you to follow them around a store. We are human, we make our own money and deserve to be treated with dignity and respect.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at 3200 N 10th Street, McAllen?
H-E-B in McAllen is open daily from 6:00 AM to 11:00 PM.
Does H-E-B offer grocery delivery or curbside pickup?
H-E-B offers convenient grocery delivery and curbside pickup at many locations, though this specific McAllen store does not currently provide curbside pickup.
What types of products can I find at H-E-B in McAllen?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports equipment, and Office & School supplies.
Which payment methods are accepted at H-E-B McAllen?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Is the H-E-B at N 10th and Fern wheelchair accessible?
Yes, H-E-B offers wheelchair accessible entrances and parking for customer convenience.
Does this H-E-B location have public restrooms and free Wi-Fi?
Yes, there are public restrooms available and free Wi-Fi service for customers.
Where can I get my prescriptions filled near H-E-B in McAllen?
H-E-B Pharmacy is located near the store, providing convenient pharmacy services.
Are there any dining options nearby H-E-B in McAllen?
Yes, nearby dining options include Los Che Snacks, Chamoyadas Jardin, Sonic Drive In, Delia's Specializing in Tamales, Taqueria El Zarape, and Long John Silver's.
If I need financial services near H-E-B, where can I go?
Nearby you can find Western Union for money transfer services, Greater State Bank for banking and investing, ACE Cash Express for check cashing and payday loans, and several ATMs including HEB ATM and Coinme.
Can I access other services like locksmith or insurance near H-E-B?
Yes, KeyMe Locksmiths offers professional locksmith services, and Pronto Insurance provides insurance agency services nearby.