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H-E-B

4.6
(4150 reviews)

Business Details

901 Trenton Rd, McAllen, TX
78504, United States
(956) 618-0073
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 901 Trenton Rd in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
901 Trenton Rd, McAllen, TX
78504, United States

Hours

Reviews

4.6
4,150 reviews
5 stars
3,213
4 stars
612
3 stars
166
2 stars
41
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of support.

Product Quality

Concerns raised about food safety and quality, particularly regarding BBQ and produce, with some customers reporting issues like food poisoning and rotten items.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, with some customers noting well-maintained restrooms and fresh produce.

Bakery Praise

The bakery department received high praise for quality cakes and helpful staff, contributing positively to customer experiences.

Parking Issues

Frequent complaints about inadequate parking space and traffic congestion around the store.
  • JA
    Jacob Alvarez
    2 days ago
    5.0
    It’s my daughter’s birthday today she’s turning 6, and Hannah from the bakery made sure her cake selection was extra special! And made sure she felt special! Props! This will always be my favorite HEB from now on!
  • GG
    George
    4 days ago
    1.0
    Daniella at the pharmacy was very rude over the phone. Had a nasty attitude over the phone. Was transferring a prescription from lees pharmacy and she was asking me to look up the phone number to lees for her. I told her I had no WiFi and she said “you need to look up the phone number for me.” She sighed and searched it up herself. I’ve never had such rude service from heb before. I’m kind of shocked…
  • P3
    Proverbs 31
    Feb 23, 2026
    2.0
    My 2 stars are the customers forgetting basic courtesy . If you see someone in line putting their items on the counter at least Wait until they’re done. Yesterday morning a young girl and her mom just walked right up and started putting their items knowing I had some in my hands. If you’re that much in a hurry go to another lane or try curbside. Let people shop in peace.
  • MR
    Marisela Rodriguez
    Feb 13, 2026
    1.0
    Friday 13th 7:00pm 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 Jessica G and Karen at HEB need to be held accountable. The ATM was glitching, and instead of helping, they spoke to me like I was the problem, making me feel embarrassed. They need customer service training - their attitude was way off 🙄.Jessica and Karen need to be held accountable for their behavior. They spoke to me condescendingly and I do not appreciate it and we'll be telling all about my experience here
  • RA
    Rolando Diaz Artist
    Feb 13, 2026
    4.0
    This is not the HEB I usually go to, but it was near of where I was going to, it is being remodeled, so I guess it is good for the community around there.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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