H-E-B

4.6
4131 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 901 Trenton Rd in McAllen, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
901 Trenton Rd, McAllen, TX
78504, United States

Hours

Reviews

4.6
4,131 reviews
5 stars
3,200
4 stars
611
3 stars
166
2 stars
41
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude or unhelpful.

Product Quality

Customers appreciate the variety and quality of products, although there are complaints about specific items like produce and bakery goods.

Store Cleanliness

The store is frequently noted for its cleanliness and well-maintained facilities.

Curbside Experience

Curbside service receives mixed reviews, with some customers reporting issues with product quality and service.

Parking Issues

Parking is a common concern, with many customers noting difficulties finding spaces, especially during busy times.
  • JC
    Joe C
    3 days ago
    1.0
    Everytime I order the Brisket Nachos from the Bar B que and *partner Robert prepares them I get this very little portions less than the average meat and almost no queso even when I pay for extra. 4 times this has been the issue. Loaded brisket nachos not if Robert prepares them this is 75% of what's left after you eat the top presentation. Seriously.
  • SR
    Scott Remy
    Jan 4, 2026
    4.0
    Nice store. Well organized. A lot of items priced the same as Walmart.
  • LG
    Lemuel González
    Dec 28, 2025
    4.0
    Excelente tienda excelente artículos y buena atención, solo que muy complicados los parqueos.
  • HG
    Hermy Gutierrez
    Dec 16, 2025
    5.0
    HEB, please acknowledge your super star employee “Justice!” She literally walked me across the store to help me find some vitamins I’ve seen online. She was friendly and courteous, during the holidays rush a friendly employee is a plus. Thank you Justice!
  • GC
    Gabriela Cantu
    Dec 11, 2025
    1.0
    Manager Ben from Curbside department should not hold the title manager. I passed by as I was grocery shopping and he was talking about his employees and make comments that shouldn’t be said ever. Especially as a manger. I love HEB but I will not be shopping at this HEB knowing they support this management behavior. These are young kids working curbside and he is an older man who is acting like a child. Way to go HR for keeping your employees safe of bullying and retaliation. He says it “jokingly” as what it seems to me from what I saw. Thinking these kids won’t see it as something bad.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.