Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
The majority of reviews highlight exceptional customer service, with many customers praising the friendliness and attentiveness of the staff.
Drink Quality
Customers consistently report that the drinks are delicious and well-prepared, with specific mentions of favorites like the Golden Eagle and Nitro Cold Brew.
Speed of Service
While many reviews commend the quick service, there are some complaints about long wait times during busy periods.
Staff Attitude
Most reviews reflect a positive atmosphere created by the staff, although a few customers reported negative experiences with specific employees.
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Chozen
Jan 4, 2026
3.0
Drinks are good.. only complaint is even after telling staff, that drinks when requested with light ice should be light ice. I am always getting a drink with half the cup of ice and being told it’s light ice. Light ice means maybe 1/4 of a cup not 1/2 of it.
Please start acknowledging the light ice request for drinks
YM
Y M
Dec 19, 2025
5.0
I always have a 10/10 experience here! The staff is consistently friendly and attentive. Today I got to see my favorite worker Ashley (the curly haired girl) she’s always so amazing! She's so nice has a great attitude and repeats my order to make sure she gets it right. Even though it was busy, she took my order quickly. I usually get the same thing, but she suggested a Rebel with boba. I had never tried boba before, but this combination made me love it! Seriously, the Dutch Bros employees at this location are the nicest people and they have the best customer service AND The drinks are always amazing. Five stars isn’t enough!⭐️♾️
LY
Luke Ycu
Dec 19, 2025
5.0
I’m not really a coffee person, but after discovering their Nitro Cold Brew Can a hole in my heart I never knew was there, was filled with joy, tranquility, and primordial awesomeness 🤩 I politely ask the entire staff to shake the can and mind you, they’re not obliged to do so, yet they do it every time and that’s how I know I’m going to have an amazing workout and enjoy the rest of my day because their customer service is that GOATED 🔥🐐💯. I would like to say s/o to Gigi, Tana, Jess, Karen, Omar, Angie, Bri, Alegria, Jose, Jackie, Mere, Cas, Mony, Mags, Ash C., Ash B., Lily, Roxy, Nat, Hezmael, Mars, and all the other baristas in the shop for taking great care of me whenever I come by ❤️
MS
Maria Anita Sanchez
Dec 19, 2025
5.0
Good morning everyone today is my friend Jess 21st birthday stop by and give her your birthday wishes 🥳. Side note this is the best Dutch I’ve been to they have amazing people there with great attitude there drink recommendations are great and I love the vibe so stop by and check it out for a great experience🫶🏻🫶🏻🫶🏻🫶🏻
RT
Ryan Torres
Dec 19, 2025
5.0
Great experience and just great workers all around. The customer service here is amazing, always making me feel welcomed to come back. I personally love energy drinks and I was recommended to try a passion fruit with pineapple sugar free rebel from this worker with reddish curly hair (I wasn’t able to get her name) but super kind :] Now that drink is all I get whenever I visit.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee in McAllen, TX?
Dutch Bros Coffee in McAllen is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery, but they do support curbside pickup for your convenience.
Can I order Dutch Bros Coffee through a mobile app?
Yes, you can order Dutch Bros Coffee using their official mobile app available on both Apple App Store and Google Play Store.
What payment methods are accepted at Dutch Bros Coffee?
Payments can be made via cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there any sugar-free flavor options available?
Yes, Dutch Bros offers multiple sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink for my birthday at Dutch Bros?
You can receive a free drink reward on your birthday by downloading the Dutch Bros app and joining their rewards program.
Is Dutch Bros Coffee family-friendly and do they have options for kids?
Yes, Dutch Bros welcomes families and children with kid-friendly drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Are pets allowed at Dutch Bros Coffee McAllen?
Yes, Dutch Bros Coffee welcomes dogs at their location in McAllen.
What nearby places can I visit before or after my coffee at Dutch Bros?
Nearby you can visit Paseo Plaza shopping center, enjoy a meal at Mori Japanese Grill, or have fun at Demaxi Playground, all within close proximity to Dutch Bros Coffee.
If I'm coming by public transit, what local businesses near Dutch Bros Coffee can help me orient myself?
You can use nearby landmarks like Starbucks, Toys"R"Us, and the Prominence Health Plan office to help locate Dutch Bros Coffee at 1109 W Expressway 83 in McAllen.