Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent; while many enjoy the ice cream and burgers, there are complaints about cold or poorly prepared items.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty tables and restrooms.
Atmosphere
The atmosphere has mixed reviews, with some enjoying the ambiance while others note disruptive behavior among staff.
Order Accuracy
There are multiple complaints regarding incorrect orders and issues with delivery service.
AC
Alfonso Cahue
6 days ago
5.0
El personal muy amable
KL
Kris Leach
Dec 24, 2025
1.0
The food and the service was great. The only issue I had was beggars constantly asking for cash, trying to sell me stuff I do not need or want or worse, one even tried to scam me into giving me my credit card information when I told him I did not carry any cash on me! Something needs to be done so that the guest's dining experience isn't completely ruined like my family's was with all of the unsolicited beggars there today. I know times are tough, but this type of activity should be prohibited and eliminated. This is Dairy Queen NOT the Salvation Army!
JP
Jose Salome Placencia
Nov 17, 2025
5.0
Very comforting eating here.
PP
polo prado
Nov 17, 2025
3.0
Cashier was friendly, delivery orders seem to be a mess. Ordered a blizzard while I waited.
Dairy Queen is located at 4101 N 23rd St, McAllen, TX 78504, US.
What are the operating hours of Dairy Queen in McAllen?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen offer delivery or takeout options?
Yes, Dairy Queen offers both delivery and takeout services.
Is there a drive-through available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-through service.
Does Dairy Queen provide a children's menu and seating accommodations for kids?
Yes, Dairy Queen welcomes children and offers a children's menu as well as high chairs for seating.
Can customers pay using mobile NFC payment methods at Dairy Queen?
Yes, Dairy Queen accepts mobile NFC payments for convenient checkout.
Is the Dairy Queen in McAllen wheelchair accessible?
Yes, it has a wheelchair accessible entrance to accommodate all customers.
Can I order food online for pickup at Dairy Queen in McAllen?
Yes, you can place an online order for pickup through their official website.
What nearby dining options are there around Dairy Queen at 4101 N 23rd St?
Nearby dining options include Whataburger, Antojitos Mexicanos El Salsero, Empanadas Mi Casa, Dip N Burger, La Concheria Cafe, and The Blue Shell seafood restaurant, offering a variety of food choices before or after your visit.
Are there convenient automotive services near Dairy Queen in McAllen?
Yes, Firestone Complete Auto Care and Pueblo Tires and Service are nearby, making it easy to combine car maintenance with a quick meal or treat at Dairy Queen.
What nearby stores and services can customers visit near Dairy Queen?
Customers can visit various nearby places such as 99 Cents Only Stores and Dollar General for shopping, Metro by T-Mobile and Boost Mobile for mobile services, as well as Crystal Clear Optometry and Crystal Clear Optical for eyewear needs.