Customer experiences with service quality are mixed; while some staff are praised for being friendly and attentive, others are reported as rude or unprofessional.
Food Quality
Food quality is generally well-received, with many customers enjoying the burgers, ice cream, and other menu items, though there are complaints about specific items being cold or poorly prepared.
Cleanliness
The cleanliness of the restaurant is noted positively by some customers, but there are also reports of unsanitary practices, particularly regarding restroom maintenance.
Order Accuracy
There are multiple complaints about incorrect orders and delays in service, particularly in the drive-thru, leading to customer frustration.
Atmosphere
The atmosphere is described as clean and inviting, making it a good place for families and casual dining, although some customers noted issues with noise and crowding.
DR
David Rocha
Oct 20, 2025
5.0
Excellent service
DK
Dawn King Kuha
Oct 13, 2025
5.0
Always hot thats supposed to be hot and cold that is supposed to be cold. Lol always made right. Kind people love the DQ
VM
Viviana Mendoza
Oct 5, 2025
1.0
Went in @ 9:50 just wanted a sundae and to use the bathrooms. Tried to walk in and doors were locked; cook in the back got upset that they let more people in; and bathrooms were closed because they already had cleaned and as a mom going through postpartum I was beyond upset that I couldn’t use the bathroom.
MV
Marcos Villafranco
Sep 9, 2025
5.0
Can't go wrong with Texas classic country basket,either a burger or chicken tenders,steak fingers ,all just absolutely delicious
What are the operating hours of Dairy Queen in McAllen, TX?
Dairy Queen in McAllen is open Monday, Wednesday, Thursday from 10:00 AM to 10:00 PM; Tuesday from 11:00 AM to 10:00 PM; and Friday through Sunday from 10:00 AM to 11:00 PM.
Where is Dairy Queen located in McAllen?
It is located at 800 East U.S. Business 83, McAllen, TX, 78501, USA.
Does Dairy Queen offer takeout and delivery services?
Can I dine in at Dairy Queen and do they have outdoor seating?
Yes, Dairy Queen offers dine-in service and has outdoor seating available.
Is Dairy Queen family-friendly and accessible for children?
Yes, Dairy Queen welcomes children, provides a children's menu, has high chairs, and has a wheelchair-accessible entrance.
Does Dairy Queen accept mobile payments such as NFC?
Yes, Dairy Queen accepts mobile NFC payments for convenience.
Does Dairy Queen in McAllen serve coffee and desserts?
Yes, this Dairy Queen location serves coffee and dessert items.
What are some nearby stores and restaurants I can visit around Dairy Queen?
Nearby you can find Snowball Express McAllen, an ice cream shop and smoothie bar; Asadores Garcia, an outdoor gear and bar & grill restaurant; and Los Villa Taqueria, a Mexican restaurant.
Are there automotive services near Dairy Queen in McAllen?
Yes, nearby automotive services include Texas Tops of McAllen, Tele-Latino.MX, Francisco Martinez used car dealer, Hacienda Auto Outlet, Charles Clark Chevrolet CO., Jay's Complete Automotive, and Mad Guys Auto Detailing.
What convenient retail shopping options are near Dairy Queen in McAllen?
You can find convenience and discount stores such as 7-Eleven, Omega Dollar 99, Thrift City, and Thrift City - McAllen nearby.