Brand Certified
Chipotle Mexican Grill
4.0(758 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3400 W Expressway 83, McAllen, TX
78501, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(956) 631-2662
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/mcallen/3400-w-expressway-83?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2582
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle The Palms is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
758 reviews
5 stars
451
4 stars
127
3 stars
45
2 stars
34
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with undercooked rice, cold food, and missing ingredients, leading to dissatisfaction.
Cleanliness
Numerous reviews highlighted the restaurant's dirty conditions, including messy serving areas and unclean tables.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor management.
Availability of Ingredients
Frequent complaints about the restaurant being out of basic ingredients, impacting customer satisfaction.
Order Accuracy
Several customers experienced issues with incorrect orders and poor portion sizes.
- GZGael Zavala2 days ago1.0Small portions on the scoops I ordered double stake it really looked like one scoop and I mentioned to the guy, he said that’s already 2, but it really looked like half of one each scoop, really disappointed I was really hoping for it to be a good portion of the food and a good service but in reality the guy looked like if he didn’t care , but definitely not going in this franchised again extremely disappointed do better chipotle with hiring better associates. Paid 20$ plus
- GLGabino LombanaFeb 21, 20261.0comida dizque mexicana...
- AMApril MorenoFeb 8, 20261.0got a bowl with double white rice, chicken, pinto beans etc. and i left the majority of the rice because it was undercooked. It was hard and crunchy, truly disappointed.
- A_Autumnli _Feb 1, 20261.0Honestly they said they were out of steak and were almost out of guac. They barely put any guac in my burrito and then I looked over and they were closing the kitchen early. I’ve worked in fast food and understand the want to go home but this is chipotle. This is a big company and I expected better especially for the price. I would not recommend eating here unless you are okay with getting served something that they have “in stock”. Also my food was cold and my chicken was really burnt too.
- ABAdolfo BaesaJan 21, 20264.0Restaurant was busy and there were 7 employees. Someone needs to take the initiative to clean serving- prep area….Extremely messy as they continue to prep orders for customer…. food all over counter. Clean as Go!!! A little effort by one of 7 to clean would be effective..
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at The Palms in McAllen?
Chipotle Mexican Grill at The Palms is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in McAllen?
It is located at 3400 W Expressway 83, Hidalgo, McAllen, TX 78501, near Buffalo Wild Wings and Longhorn Steakhouse.
Does Chipotle Mexican Grill at The Palms offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle food online?
You can order Chipotle food online through their official order website at https://order.chipotle.com/ or via their Chipotle app available on the Apple App Store.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at The Palms LGBTQ-friendly?
Yes, Chipotle welcomes LGBTQ customers at this location.
What nearby restaurants can I visit before or after eating at Chipotle?
Nearby restaurants include Mariah's Cookies, PRIME Steak & Seafood, Urban Bricks, Ben & Jerry's, Romano's Macaroni Grill, Buffalo Wild Wings, and LongHorn Steakhouse for a variety of dining options.
Are there nearby coffee shops close to Chipotle at The Palms?
Yes, you can visit nearby coffee shops such as Corner Bakery Cafe, Tapioca Roots Palms Crossing T.C., Starbucks, and Barnes & Noble which also offers coffee.
What entertainment or shopping options are near Chipotle Mexican Grill at The Palms?
Nearby entertainment and shopping options include GameStop for video games, Fantasyland Skate Center for roller skating, Palms Crossing shopping center, Cavender's Boot City for clothing and shoes, and Claire's fashion accessories store.
How can I contact Chipotle Mexican Grill at The Palms for inquiries or catering?
You can contact them via phone at +1 956-631-6262 or email at TX.2582.Palms@chipotle.com for inquiries or catering services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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