Chipotle Mexican Grill

4.0
777 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle 10th and Trenton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7300 N 10th St, McAllen, TX
78504, United States

Hours

Reviews

4.0
777 reviews
5 stars
448
4 stars
133
3 stars
59
2 stars
30
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice and dry chicken, as well as inconsistent portion sizes.

Cleanliness

Many reviews highlighted the poor cleanliness of the restaurant, with dirty tables, floors, and trash issues being a common complaint.

Customer Service

Customer service experiences varied widely; while some staff were praised for their friendliness, others were criticized for rudeness and poor attitude.

Management Issues

Several reviews pointed to poor management practices, including running out of ingredients and inadequate staffing during busy times.
  • AB
    Aaron Barrios
    5 days ago
    1.0
    Nunca tienen stake 🫠👎🏼
  • PG
    Perla Garcia
    Jan 1, 2026
    2.0
    I love Chipotle and their food and portions are always good, however, it does not matter what time or day I come here it is always FILTHY! From the tables to the fountain area and trash. Trash everywhere. It makes me uncomfortable to think about the cleanliness of their kitchen or staff. I have also never seen anyone addressing it and they always seem to be well staffed. Not sure if this is just a “norm” for the restaurant, but as a manager I would definitely look into it and get it corrected for optimal customer experience.
  • NC
    Nayle Cantu
    Dec 31, 2025
    1.0
    I received my online order with a dying fly in my food. When I tried to get help or a refund no one would help and the phone number doesn’t go through at all and their pepper chat bot is not functioning. I’ve been throwing up all I will never be eating from here again.
  • AR
    A Robledo
    Dec 22, 2025
    1.0
    Ordered to go a bowl and at home while eating, discovered the white rice was still hard and not cooked all the way. Ruined my dinner experience
  • MC
    Mia Cienfuegos
    Dec 11, 2025
    5.0
    I’m leaving this glowing review because of three specific staff members who consistently make my visits great. Every Wednesday after church, I come in and order three orders of the steak crunchy tacos, each with a whole list of ingredients on the side (for all three orders). It’s… a lot, I know. But AJ, Elias, and German never miss. Last night they got everything perfectly prepared, all with a smile, and were total good sports about my complicated order. Any time one of them is working, I know I’ll be treated kindly, taken care of, and never made to feel like a burden for asking for everything on the side. Their customer service truly stands out and I want to commend them for it, because this level of care isn’t something I get from everyone on staff.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 10th and Trenton offer?

Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 10th and Trenton?

Chipotle is open daily from 10:45 AM to 11:00 PM.