Chipotle Mexican Grill

4.0
768 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle 10th and Trenton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7300 N 10th St, McAllen, TX
78504, United States

Hours

Reviews

4.0
768 reviews
5 stars
446
4 stars
132
3 stars
59
2 stars
29
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, burnt chicken, and small portion sizes.

Cleanliness

Multiple reviews highlighted poor cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the dining area.

Service Attitude

Many customers experienced rude or indifferent service from staff, with complaints about employees being unprofessional and unhelpful.

Ingredient Availability

Frequent complaints about being out of key ingredients, particularly during peak hours, leading to customer dissatisfaction.

Overall Experience

While some customers enjoyed their meals, many expressed disappointment with the overall experience, citing management issues and a lack of care from staff.
  • JV
    J V
    Nov 16, 2025
    3.0
    The food is good but man i wish they would pay someone just to clean. Every time we come it seem that their is no one in charge of the cleaning. Tables, floor, chairs every were is dirty. I love chipotle but oh my. I can only imagine behind the kitchen.
  • DS
    David B Leak Sr.
    Nov 11, 2025
    2.0
    Rice was very dry. Chicken was also dry.
  • AT
    A Ten
    Oct 21, 2025
    5.0
    Nice kids, kinda give off brand euphoria vibes. They were chill when I asked for more beans since I was only getting rice and beans (no meat.) Food is good and the kitchen people were HUSTLING. Very nice experience.
  • AR
    Amy Rodriguez
    Oct 21, 2025
    1.0
    They forgot the chips and salsa in my delivery order. I spoke with DoorDash that told me to speak with them. They did not have a way to talk to a live person and kept saying DoorDash was responsible. Which they might have been but my order was in a sealed bag. Chipotle just failed to put my food in.
  • LS
    Lee-ah Santi
    Oct 10, 2025
    1.0
    As you walk in most of the tables with the minimum of 5 (two seaters) were dirty. Once in the line they were friendly. At check out, the cashier wasn’t a happy camper. She was rude and provided a handful of attitude. Maybe she was hangry because her and the ones serving the food were eating in between customers. Not to mention not sanitary because they don’t wash hands and the gloves aren’t switched between eating and serving. Now to the food- rice was mushy and the chips were stale. Upon informing the cashier, she simply replied, “they are from today”. A younger gentleman said, “Well here, there’s another one”. When approached with the drinks, they stated they aren’t doing tea because of the time. The time we came in was 8:54 to 9:19 pm. The bathroom was worse, out of toilet paper 😒 and I couldn’t get anyone’s attention to fix that. Overall, it was a disappointment that this establishment is not taken care of and these young kiddos don’t care. Maybe they are overworked, overwhelmed or hungry. But I won’t be returning. There was 11 people working so I don’t think it was because they were understaffed.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 10th and Trenton offer?

Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 10th and Trenton?

Chipotle is open daily from 10:45 AM to 11:00 PM.