Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
244 reviews
5 stars
137
4 stars
56
3 stars
17
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Mixed reviews on food quality; while some enjoyed the taste, others complained about cold, poorly prepared, or unappetizing items.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including flies and dirty workstations.
Pricing
Many customers felt the prices were too high for the quality and portion sizes of the food.
Positive Experiences
Despite the negatives, some customers praised the food and service, particularly enjoying specific menu items like the Philly cheesesteak.
- JTJose TamezNov 10, 20251.0What happened to this place? It used to be great but now it's staffed by the laziest people I have ever met. I ordered a sandwich Sunday 11/9 at about 6:10, which is nearly an hour before they close. I stood there for a good 20 seconds while the girl working just stared at me without saying a word. I then realized that you had to order on a tablet they had and I ordered the bacon 3 cheesesteak. After about 10 minutes they call my order and one of the guys working there tells me "we ran out of bacon so there's no bacon on it" I said that there was no problem, just that I was going to need a partial refund since bacon costs extra and that is absolutely something they should have told me when I was ordering. He said to give him a second and told the girl working to go get some bacon from the back. Miraculously 2 strips of bacon appeared. These people simply put the bacon in storage while they were closing 50 minutes before the restaurant was supposed to close and simply expected people would have no issue getting charged extra for bacon, not getting said bacon, and get lied to about it being out of stock? That is straight up stealing from their customers. How on earth did the entire restaurant staff at the time think that is acceptable?
- LTLaura TorresOct 17, 20255.0Cashier Steven is very polite and welcoming.
- CLChris LanierJul 3, 20255.0Excellent, hit the spot
- DDDiscovermotoJun 22, 20251.0Tuve una experiencia desagradable con los alimentos que solicité que eran unas boneless que entiendo que no son su especialidad, pero no es correcto que vendan productos que no sepan preparar. En primer lugar el pollo de cada uno de estos boneless es nada, es decir, si son de tamaño normal, pero casi todo es de esta cubierta de harina que hace que no sepa a pollo, sino a pura grasa. Y uno de estos boneless era en realidad una “piedra” o algún objeto que simplemente no se pudo partir y mucho menos masticar. Desagradable sin duda. Y para terminar mejor este tema solicité un aderezo más para ayudar en el sabor y me cobraron 60 centavos. Creo que me equivoqué de lugar sin duda.
- MIMarta IbarraApr 4, 20195.0Delicious
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks at La Plaza Mall?
Charleys Cheesesteaks at La Plaza Mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service at this location; delivery is closed every day of the week.
Does Charleys Cheesesteaks have a drive-through option?
No, the drive-through service is not available at this Charleys Cheesesteaks location, as it is closed every day.
Can I pick up my order directly from Charleys Cheesesteaks at La Plaza Mall?
No, pickup service is not available at this location; it is closed on all days for pickup.
Is takeout available at Charleys Cheesesteaks in La Plaza Mall?
No, takeout service is closed every day at this location.
What payment methods are accepted at Charleys Cheesesteaks in La Plaza Mall?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located within La Plaza Mall?
Charleys Cheesesteaks is located at 2200 S. 10th St., Suite VC-03 in McAllen, TX 78503, inside La Plaza Mall.
What popular stores are near Charleys Cheesesteaks in La Plaza Mall?
Nearby stores include Shoe Palace, SHOE DEPT., Coach, Aéropostale, Crocs at La Plaza, Finish Line, Champs Sports, and Forever 21, offering various shopping options before or after your meal.
Are there any dessert or snack options near Charleys Cheesesteaks at La Plaza Mall?
Yes, you can visit Marble Slab Creamery, Great American Cookies, Rocky Mountain Chocolate Factory, or Ben & Jerry’s for dessert or snacks near Charleys Cheesesteaks.
What dining options are available close to Charleys Cheesesteaks in La Plaza Mall?
Nearby dining options include Villa Italian Kitchen (pizza), Yard House (American and bar), Palenque Grill (Mexican), and Mori Japanese Grill (sushi and Japanese cuisine).