Business Details
About
Ice Cream ShopCandy StoreBakeryCatererBen & Jerry's
Head to our McAllen ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Location
Hours
Reviews
2.6
10 reviews
5 stars
4
4 stars0
3 stars0
2 stars0
1 star
6
- DDdonnie7777Jan 6, 20261.0Need to just let go of this location. If this is what we get then not worth your time or experience and wish I looked at the reviews before I wasted mine. Almost $7 for this one scoop and the girl recommended this to me, she was way too shy to speak and not confident at all which is not how I want to feel as a 1st time customer. Literally gross, this was melted in seconds, and as soon as I was out the door was like this. A melted mess that tasted like I got the end of the icecream when it's a bit gooey and it was not empty. I know when it melts quick that's a good sign, but I think all of the icecreams were like this so might be a refrigeration thing or they are not closing it properly. Either way was a first and last for me sadly.
- RRRosa RochaDec 27, 20251.0My husband n I went yesterday December 26, 2025. I have severe peanuts and nut allergies. Also our 4 yr old grandson has severe milk, egg and peanut n nut allergies as well. We have been to this location many times and had accommodations every time due to they have lactose free and peanut and nut menus. But yesterday the 2 lady's refused to accommodate. They right away said they couldn't. I kindly asked can you use the wooden spoons and she said oh I can't because its going to be hard to do. So we just walked out. Many other times we have gone they have offered to use the wooden spoons with no hesitation. I always explain the reasons and they don't question and even guide to the ice cream we can have. Not lastnight very disappointed!
- AVAllan VelazquezDec 21, 20255.0Friendly staff great ice cream
- FJFlora JuarezOct 16, 20251.0Terrible, I got two kids scoops and a small cup. They charged me sprinkles 3x as well. Literally 30 dollars where it should have been 20 dollars. When I confronted the front desk staff she said that that is how they tell them to charge. This location likes to gouge prices and over charge. Not professional at all and it seems the need to hold accountable the staff because this has been going on for a while considering the comments. Do NOT recommend this location at least.
- DGDavid GarciaAug 23, 20251.0The ice cream was good but the service was terrible. The server at the counter didn't even ask my wife how many scoops she wanted and was rude towards us both. Not recommended.
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours of Ben & Jerry's at La Plaza Mall in McAllen?
Ben & Jerry's at La Plaza Mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Ben & Jerry's located in McAllen?
Ben & Jerry's is located at 2200 S 10th St, Unit C77, McAllen, TX 78503, inside La Plaza Mall.
What types of ice cream products and services does Ben & Jerry's offer?
Ben & Jerry's offers euphoric ice cream flavors served in freshly baked waffle cones, shakes, sundaes, as well as ice cream cakes and catering services including office, wedding, and event catering.
Does Ben & Jerry's provide catering services?
Yes, Ben & Jerry's offers ice cream catering services for offices, weddings, events, and also has mobile caterers and ice cream truck rentals available.
Can I view Ben & Jerry's menu online?
Yes, you can view the menu for the La Plaza Mall Ben & Jerry's location at https://www.benjerry.com/laplazamall/menu.
Are there any notable nearby stores where I can shop before or after enjoying ice cream at Ben & Jerry's?
Yes, Ben & Jerry's in La Plaza Mall is near popular stores like Tumi (luggage store), Justice (children's clothing), and Swarovski (jewelry). You can enjoy shopping at these locations before or after your visit for ice cream.
What food and dining options are near Ben & Jerry's at La Plaza Mall?
Nearby dining options include Carlo's Bake Shop (bakery and desserts), Yard House (American restaurant and bar), Charleys Cheesesteaks (sandwich shop), and Casa Madre Brunch & Grill (Mexican restaurant). These spots are great to explore around your visit.
Are there beauty or salon services near Ben & Jerry's where I can visit?
Yes, near Ben & Jerry's you can find salons like Perfect Salon & Spa and Regis Salons, offering hair and beauty services to complement your shopping and dining experience.
How can I contact the Ben & Jerry's La Plaza Mall location?
You can reach Ben & Jerry's La Plaza Mall at their phone number: +1 956-322-5152.
Where can I find Ben & Jerry's on social media?
Ben & Jerry's active social media profiles include their LinkedIn (https://www.linkedin.com/company/ben-&-jerry's), Pinterest (https://www.pinterest.com/benjerry/), TikTok (@benandjerrys), YouTube Channel (https://www.youtube.com/channel/UCq_qHCl9xAOIw6TSOVIB3LQ), Facebook (https://www.facebook.com/457582717437024), and Twitter (@benandjerrys).