Head to our McAllen ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Mixed reviews on customer service; some employees were friendly and attentive, while others were reported as rude and uninterested.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms and overall store cleanliness.
Ice Cream Quality
While many enjoyed the ice cream flavors, there were complaints about freezer burn and the ice cream being too sweet or old.
Availability
Frequent issues with stock availability; many customers reported that popular flavors were often out of stock.
Pricing
Customers found the prices to be high, with some feeling that the quality did not justify the cost.
LR
Laura Rowe
Jan 3, 2026
1.0
We came by on a Saturday evening. There were a young man and a young lady at the counter. Neither of them were friendly and the young lady seemed extra bothered to be there at all. The restroom was disgusting to say the least. When you entered, the floor seemed like something was spilled the week before and everyone just stepped all over it. The toilet had dried 💩 on it and to make it worse; there was no tp and no paper towels to dry your hands with. I brought this up to the attention of both employees and their face told me they couldn’t care less.
Won’t be going back there again❌
CB
Cee Con La Beard
Dec 11, 2025
4.0
Like the ice cream... But chairs haven't been cleaned ina while.
KW
kIm WoO
Oct 31, 2025
3.0
Other than the mango ice cream, the flavors are way too sweet and sugary for my taste but the people are nice.
RC
Raul C
Oct 20, 2025
5.0
Overpriced but I love this ice cream place
ER
Eliud Ruiz
Oct 9, 2025
5.0
ben & jerry's has become my favorite ice cream parlor it has all the ice cream to order.
What types of ice cream flavors can I expect at Ben & Jerry's in McAllen?
You can enjoy euphoric flavors with chunks and swirls, just like the original scoops served by Ben and Jerry in 1978.
Does Ben & Jerry's McAllen offer ice cream catering services?
Yes, Ben & Jerry's provides ice cream catering services including for weddings and office events.
What are the opening hours for Ben & Jerry's in McAllen?
Ben & Jerry's is open Monday to Thursday from 12:00 PM to 9:00 PM, and Friday to Sunday from 12:00 PM to 10:00 PM.
What payment methods are accepted at Ben & Jerry's McAllen?
They accept American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's McAllen offer curbside pickup or delivery?
They offer curbside pickup but do not provide same-day delivery services.
Are Ben & Jerry's McAllen facilities wheelchair accessible?
Yes, there is a wheelchair accessible entrance available.
What is a nearby place I can visit for a coffee before or after enjoying ice cream at Ben & Jerry's?
You can visit Starbucks, located nearby, for coffee before or after your ice cream treat at Ben & Jerry's.
Is there a shopping center close to Ben & Jerry's McAllen where I can browse other stores?
Yes, Palms Crossing shopping center is nearby, offering a variety of retail stores you can explore.
What are some nearby dining options around Ben & Jerry's in McAllen?
Nearby restaurants include La Costa Grill for seafood and Mexican cuisine, Kumori Sushi & Teppanyaki, and BJ's Restaurant & Brewhouse for American fare.
Can I find places for beauty and hair care near Ben & Jerry's McAllen?
Yes, nearby options include Sports Clips, Sport Clips Haircuts of Palms Crossing, Amazing Lash Studio, and After Blow Dry Bar for various beauty services.