Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our McAllen ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
309 reviews
5 stars
179
4 stars
52
3 stars
30
2 stars
14
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or uninterested.
Ice Cream Quality
Many customers enjoyed the ice cream flavors, but there were complaints about the ice cream being overly sweet, freezer burnt, or old.
Availability
Several reviews noted that many popular flavors were often unavailable, leading to disappointment among customers.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting a well-kept interior while others described it as dirty and neglected.
Pricing
Customers frequently mentioned that the ice cream is overpriced, with some feeling that the quality did not justify the cost.
- KWkIm WoOOct 31, 20253.0Other than the mango ice cream, the flavors are way too sweet and sugary for my taste but the people are nice.
- RCRaul COct 20, 20255.0Overpriced but I love this ice cream place
- EREliud RuizOct 9, 20255.0ben & jerry's has become my favorite ice cream parlor it has all the ice cream to order.
- RMRicardo MartinezSep 14, 20253.0I've never been to a Ben & Jerry's ever. I liked the place tough, nice decoration. The lady at the counter was really nice and offered to taste any of the flavors as I told her it was my first time. We ended up ordering the large waffle cone with a scoop of coffee chocolate and salted caramel. That tasted good. Guess that if you're an ice cream fan, should go and try those funky combinations with catchy names that i believe are the reason why the ice cream is so famous. However IMO don't think that will ever come back as like I said, the ice cream flavor was good but not great, a little extra sweet .. but again is my opinion and if you look on my reviews you'll see what is the ice cream I've visited lately and really liked. So here's my opinion for you to consider and if you're interested, go and check it!
- RVRolando VillegasSep 13, 20251.0Today i had my first experience at an ice cream shop that has no ice cream. every flavor i asked for “Sorry we dont have that at the moment.” No flavors!! NOT EVEN COOKIES AND CREAM!! i went in happy and excited for my ice cream and left upset and empty handed. DO BETTER!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I expect at Ben & Jerry's in McAllen?
You can enjoy euphoric flavors with chunks and swirls, just like the original scoops served by Ben and Jerry in 1978.
Does Ben & Jerry's McAllen offer ice cream catering services?
Yes, Ben & Jerry's provides ice cream catering services including for weddings and office events.
What are the opening hours for Ben & Jerry's in McAllen?
Ben & Jerry's is open Monday to Thursday from 12:00 PM to 9:00 PM, and Friday to Sunday from 12:00 PM to 10:00 PM.
What payment methods are accepted at Ben & Jerry's McAllen?
They accept American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's McAllen offer curbside pickup or delivery?
They offer curbside pickup but do not provide same-day delivery services.
Are Ben & Jerry's McAllen facilities wheelchair accessible?
Yes, there is a wheelchair accessible entrance available.
What is a nearby place I can visit for a coffee before or after enjoying ice cream at Ben & Jerry's?
You can visit Starbucks, located nearby, for coffee before or after your ice cream treat at Ben & Jerry's.
Is there a shopping center close to Ben & Jerry's McAllen where I can browse other stores?
Yes, Palms Crossing shopping center is nearby, offering a variety of retail stores you can explore.
What are some nearby dining options around Ben & Jerry's in McAllen?
Nearby restaurants include La Costa Grill for seafood and Mexican cuisine, Kumori Sushi & Teppanyaki, and BJ's Restaurant & Brewhouse for American fare.
Can I find places for beauty and hair care near Ben & Jerry's McAllen?
Yes, nearby options include Sports Clips, Sport Clips Haircuts of Palms Crossing, Amazing Lash Studio, and After Blow Dry Bar for various beauty services.