Food Quality
While many customers praised the deliciousness of the food, there were consistent complaints about the brisket being dry and lacking flavor, as well as issues with cold or poorly cooked sides.
Service Issues
Numerous reviews highlighted poor service, including long wait times, inattentive staff, and mistakes with orders, although some servers received commendations for their friendliness and attentiveness.
Cleanliness
Several customers noted that the restaurant was not clean, with reports of dirty tables and bathrooms, which detracted from their overall dining experience.
Pricing Concerns
Customers expressed that the prices were high relative to the quality of food and service, with some feeling misled by hidden charges on the menu.
Positive Experiences
Despite the criticisms, many patrons enjoyed their meals and appreciated the friendly atmosphere, indicating that there are positive aspects worth noting.