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Ben & Jerry's McAllen ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!
Brand Certified

Ben & Jerry's

4.0
(322 reviews)

Business Details

3300 W Expy 83, McAllen, TX
78501, United States
(956) 322-5152
https://www.benjerry.com/palmscrossing

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our McAllen ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry's
3300 W Expy 83, McAllen, TX
78501, United States

Hours

Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 10:00 PM

Reviews

4.0
322 reviews
5 stars
183
4 stars
53
3 stars
30
2 stars
14
1 star
42
  • EE
    Eva
    Apr 18, 2026
    5.0
    Fui el miércoles en la tarde y me encantó el servicio. La señorita fue muy amable. La nieve muy rica también. Había mucha fila sentí muy feo por la muchacha pero atendió a cada cliente con respeto y una sonrisa. Volveré pronto
  • TR
    Tania Naomi Moreno Rodriguez
    Apr 16, 2026
    5.0
    La atención al cliente es súper buena, el helado súper rico y siempre está muy limpio.
  • EA
    Elise Avendano
    Apr 12, 2026
    1.0
    I am so disappointed with my experience today at Ben and Jerry’s because I came in so excited to enjoy my treat and was met with a rude attitude and was denied a sprinkle cone when they were clearly available and offered to guests after us.
  • RM
    Ricardo Mendoza
    Apr 12, 2026
    1.0
    Don't recommend, don't know if it's just this location but it was my first time trying Ben & Jerry and had a very bad experience. I recently visited this ice cream shop and unfortunately had a frustrating experience. From the moment I walked in, there was no greeting at the door, which immediately made the place feel unwelcoming. The background music was also very loud and overwhelming, making it difficult to communicate. When I went to order, the employee had a hard time hearing me, and I had to repeat myself multiple times. Even after explaining my order three times, they still got it wrong. On top of that, several of the advertised flavors were unavailable. I understand running out late in the day, but this was only a couple hours after opening. Overall, the lack of basic customer service, poor communication, and missing menu items made for a confusing and disappointing visit.
  • VC
    Victoria Cantu
    Mar 30, 2026
    5.0
    Very lovely worker at the Palms location! She gave excellent recommendations for my liking and has a positive attitude. Will be coming back soon!!

Frequently Asked Questions About Ben & Jerry's

What types of ice cream flavors can I expect at Ben & Jerry's in McAllen?

You can enjoy euphoric flavors with chunks and swirls, just like the original scoops served by Ben and Jerry in 1978.

Does Ben & Jerry's McAllen offer ice cream catering services?

Yes, Ben & Jerry's provides ice cream catering services including for weddings and office events.

Brand Certified Facts from Ben & Jerry's

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Certified April 26, 2026Yext Knowledge Graph
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