Ben & Jerry's

Reviews

• EE

  Eva

  Apr 18, 2026
  5.0
  Fui el miércoles en la tarde y me encantó el servicio. La señorita fue muy amable. La nieve muy rica también. Había mucha fila sentí muy feo por la muchacha pero atendió a cada cliente con respeto y una sonrisa. Volveré pronto
• TR

  Tania Naomi Moreno Rodriguez

  Apr 16, 2026
  5.0
  La atención al cliente es súper buena, el helado súper rico y siempre está muy limpio.
• EA

  Elise Avendano

  Apr 12, 2026
  1.0
  I am so disappointed with my experience today at Ben and Jerry’s because I came in so excited to enjoy my treat and was met with a rude attitude and was denied a sprinkle cone when they were clearly available and offered to guests after us.
• RM

  Ricardo Mendoza

  Apr 12, 2026
  1.0
  Don't recommend, don't know if it's just this location but it was my first time trying Ben & Jerry and had a very bad experience. I recently visited this ice cream shop and unfortunately had a frustrating experience. From the moment I walked in, there was no greeting at the door, which immediately made the place feel unwelcoming. The background music was also very loud and overwhelming, making it difficult to communicate. When I went to order, the employee had a hard time hearing me, and I had to repeat myself multiple times. Even after explaining my order three times, they still got it wrong. On top of that, several of the advertised flavors were unavailable. I understand running out late in the day, but this was only a couple hours after opening. Overall, the lack of basic customer service, poor communication, and missing menu items made for a confusing and disappointing visit.
• VC

  Victoria Cantu

  Mar 30, 2026
  5.0
  Very lovely worker at the Palms location! She gave excellent recommendations for my liking and has a positive attitude. Will be coming back soon!!

Frequently Asked Questions About Ben & Jerry's