Many customers reported issues with cold or poorly prepared food, including burgers and fries.
Service Speed
Numerous reviews highlighted slow service, particularly at the drive-thru, with long wait times for food.
Staff Friendliness
While some customers praised the friendly staff, others noted a lack of attentiveness and professionalism.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the dining area and restrooms.
Order Accuracy
Multiple customers experienced issues with incorrect orders or missing items.
LS
Lily Saucedo
Nov 15, 2025
1.0
Chicken and dumpling were sour and cold. Completely inedible, and I see someone else commented about the chicken and dumpling 2 weeks ago yet they obviously haven’t done anything about it. They gave me my blizzard all melted and over flowing. The girl put a lid on it and it was just spilling out of the sides, yet still gave it to me anyway.
HW
hope wilson
Nov 15, 2025
1.0
Was treated very rudely tonight. Made us wait 30 mins for ice cream and some chicken strips. And had the audacity to put a hole in my blizzard after getting mad someone hadn’t brought it out already and yelled at me about it. Then it was halfway melted!
SV
Samantha Vaughn
Nov 7, 2025
3.0
Lately every single time we visit [which unfortunately is fairly often, it's a small town and my kids like chicken strips] something is wrong with at least one order.
Last time my son didn't get the cheese on his burger he asked for. Another time my husband didn't even get his meal, at all. I went thru the drive thru and ordered a chocolate blizzard... it was m&m they tried to give me...
IC
Irvanette Clymire
Oct 26, 2025
1.0
Your chicken and dumplings were horrible. They also had a sour taste to them. It was like soup and dumplings were just pieces of rectangle shaped pasta. Will never eat there again.
JB
Jessica Bradley-Trantham
Sep 25, 2025
1.0
Food took a lot of time for them to bring it out to my car after they had me pull around. Then everything except the blizzard was cold. The blizzard was half melted and uncovered as they carried it through the restaurant and breathing on it. Very unsanitary.