Whataburger

3.9
1621 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2010 VICTORY DR, MARSHALL, TX
75672, United States

Hours

Reviews

4.0
1,570 reviews
5 stars
832
4 stars
314
3 stars
166
2 stars
61
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.

Food Quality

While some customers praised the food, others noted issues with incorrect orders, cold food, and inconsistent quality.

Customer Service

Feedback on staff interactions was mixed; some employees received high praise for their friendliness and helpfulness, while others were criticized for poor service and lack of communication.

Cleanliness

The restaurant's cleanliness received positive remarks, although some reviews mentioned dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and organization, contributing to the slow service and incorrect orders.
  • GM
    GARY MITCHELL
    Nov 16, 2025
    4.0
    It’s Whataburger, There Open All Hours Foods Cook’d Fresh And To Order So Always Hot When You Get It!!!!
  • KC
    Kyle Childress
    Nov 10, 2025
    1.0
    Went in for a burger and salad on our way through Marshall. 8:30 at night on a Monday. Took over 20 mins to get food. No one else in the store! When it came out, server dropped in on the floor. Went back and remade it. Wrong! But just gave up at that point. Staff were rude and extremely loud in the kitchen. When we were leaving staff members were in the parking lot talking to people in cars. Seemed to be playing more than working. Worst Wataburger experience I’ve ever had! Won’t go back there!
  • LW
    Lisa Willis
    Nov 7, 2025
    3.0
    Historicaly known to be the slowest fast food service, and still. All I can say is they need to crank up the fire cause they cook slow. Geeeeze
  • JS
    John Smith
    Nov 3, 2025
    4.0
    Late night stop, good food but it took forever it seemed like, and it wasnt packed out. I believe our order was ready, but no one brought it out or called for us, so my buddy had to go check on it. Good food, staff was friendly enough.
  • CD
    Colten Davis
    Nov 1, 2025
    1.0
    always terrible service. fast food you have to wait on for an hour

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Marshall, TX?

The Whataburger on 2010 Victory Dr in Marshall, TX is open 24 hours a day, 7 days a week. Note that holiday hours might differ.

Where is Whataburger located in Marshall, TX?

Whataburger is located at 2010 Victory Dr, Marshall, TX 75672, USA.