Whataburger

Reviews

• FI

  For Itisso

  1 day ago
  1.0
  The staff is very inattentive. There were two gentlemen that came in after I placed my order and because the young man on the lobby register was no where to be found, they walked off. He also paid no attention to what I actually ordered and so I paid more than what I should have had he actually listened or cared. I ordered the value meal Whataburger with bacon and cheese for 5$ but decided to make it a meal for 2 dollars more. But he rang up a whataburger Jr added cheese (which was an upcharge) and no bacon. I did not notice until I saw the receipt but chose not to say anything since he really wasn't around for me to say anything anyway. The burger was subpar and definitely not to the standards I am used to receiving from whataburger. Unless they were taking your order or handing you food, there was really no interaction from the staff. I noticed in this town, you only get greeted based on how well you know the server, lol. Like, great customer service shouldn't be based on if you know me or not. Also the entire staff should make one feel welcome and appreciated for being in their establishment spending your money with them, as you could have gone anywhere but chose to spend with them. The fries were not fresh nor were they warm. They were definitely not salted. Based on the condition of the cheese, the burger was older and not juicy or warm either. I for one will not be patronizing this location any longer, due to this being the second time I have received bad service and subpar food. I also ordered the ranch chicken wraps which I just ended up feeding to my dog. Had I known they had cheese on them, I would have ordered them without cheese. The chicken strips were also not fresh despite having to wait a considerable amount of time to receive my food, which I assumed was being made fresh for me.
• BC

  Brownies Crew

  5 days ago
  1.0
  The worst business ever always forget People‘s order
• IT

  Ishaaq Teague

  Feb 26, 2026
  1.0
  The B lane is never answered, the service is slow and my food was cold. Don't come here if you want your food to actually be fast.
• KC

  Karen Carter

  Feb 23, 2026
  5.0
  The service is quick and professional. Food was hot and fresh…the best Whataburger we’ve ever had! Candace, the manager, visited with us for a minute. She is super nice and obviously runs a ship shape store! Will definitely eat here again!
• DA

  Dwarf Apple

  Feb 1, 2026
  3.0
  I understand that some places have rushes. But having to wait half an hour for 3 burgers is unacceptable. I order ahead of 5 people and still get served last. After working in the food industry for half a year, im pretty sure they have "time goals" for making orders and prioritize larger orders. I dont mean no disrespect but the employees here need to have a meeting with management to discuss these issues.