Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of responsiveness.
Food Quality
There were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation, including undercooked items.
Cleanliness
The restaurant was frequently described as dirty, with sticky surfaces, unclean restrooms, and overall unsanitary conditions.
Management Issues
Several reviews indicated a lack of effective management, with staff appearing unmotivated and disorganized, leading to poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain food items.
MW
Michelle Westbrook
Nov 20, 2025
4.0
I Have To Honestly Say That If It Was Not For “Cam” This Place Would Be A Nightmare. This Man Carry’s That Store On His Back Doing The Work Of The Manager, Cook, Fry Guy, Drive Thru Window And The Front Counter!!... Cam is AWESOME
GM
George McGriff
Nov 9, 2025
5.0
Good food, good prices. Love senior coffee!
ZR
Zachary Reshovsky
Sep 17, 2025
1.0
DISAPPOINTED! I am very disappointed in this location. You should not go here and keep driving to Dallas, where there is more responsive/better service. Keep driving!
CA
Celia Aviles
Sep 12, 2025
1.0
Come here often and never have issues, today that was not the case. Terrible and very unprofessional. Waited at the window for several mins to get my food corrected and no one was around. Waited 5-6 mins and ask for a manager and suddenly all the staff appears. Hopefully they were having a staff meeting about customer service skills and how to handle mess ups
What are the operating hours for Wendy's drive-through at 1511 E End Blvd North, Marshall, TX?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery where available.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and serving customers.
Can I order food online or through a mobile app at this Wendy's?
Yes, you can order food online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at 1511 E End Blvd North?
You can contact customer care via live chat or phone at 888-624-8140, use the contact page on Wendy's website, or call this location directly at (903) 927-1229.
Are there nearby fast food restaurants similar to Wendy's in Marshall, TX?
Yes, Chick-fil-A and Schlotzsky's are nearby fast food and restaurant options if you're exploring alternatives or want to try different dining options before or after visiting Wendy's.
What other local amenities are near Wendy's at 1511 E End Blvd North?
Nearby amenities include auto parts stores like ABC Auto Parts, car washes such as The Local Wash #2 and Squeaky Clean Express Wash, and gas stations like Murphy USA which can be convenient stops before or after your meal at Wendy's.
Are there financial services near this Wendy's location that might be useful?
Yes, VeraBank, World Finance, Western Union, and a CoinFlip Bitcoin ATM are located nearby, which could be convenient for handling money matters during your visit to Wendy's.
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