McDonald's

3.2
1642 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 Hwy 1431 W, Marble Falls, TX
78654, United States

Hours

Reviews

3.2
1,642 reviews
5 stars
467
4 stars
323
3 stars
315
2 stars
176
1 star
361

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer inquiries.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality of the meals.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
  • RR
    Rodney
    Nov 5, 2025
    2.0
    This is the worst McDonald's ever. Why? Because they are soooo slow. Every time I come here the wait is horrible. I used the mobile app today and parked in a pick up spot. I waited 8 minutes before I went in to get my food. They were clueless as to where it was. Where did they find it? It was waiting in a que for someone to bring it to me. To top it off, I stood there for 2 minutes waiting for someone to ask me what I needed.
  • AT
    Atlanta Tomlinson
    Oct 24, 2025
    1.0
    This McDonald's needs better staff & management. I waited in line for over 15 mins to order another 10 minutes at the windows to pay then had to wait another 20 mins to get my food & my order was wrong. The burgers are put together sloppy, fries are always cold. The staff is rude & doesn't acknowledge anything you have to say until you get rude with them yourself. I know what i ordered & what i paid for they try to correct you & act like you was wrong when you clearly check ur order & its not all there or they charge you for something extra you didn't order. This establishment definitely needs work on customer service all the way around.
  • EA
    E A
    Oct 20, 2025
    3.0
    Their soda machine wasn't working, so not happy that I waited in the drive thru line for 10 minutes just to be told they didn't have what I wanted.
  • RP
    Rebecca Petty
    Oct 18, 2025
    4.0
    This place sucks. No sodas were available tried to charge me extra for unsweetened tea even though my meal came with a drink. No ice cream either and haven't had any in months.
  • KL
    Katherine Lewis
    Oct 18, 2025
    1.0
    Hands-down, the worst McDonald’s. They are in efficient in the drive-through they ask you what you order when you get to the window even though you’ve already paid. And they let a car sit in the pick up Lane number two for 20 minutes and try and serve everyone else out of one window instead of asking them to move to a curbside spot do better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1605 Hwy 1431 W, Marble Falls, TX?

McDonald's in Marble Falls is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

Does McDonald's offer delivery services, and what are their delivery hours?

Yes, McDonald's offers delivery service from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.