Wingstop

Reviews

• CB

  Carol Brown

  Jan 25, 2026
  5.0
  By far this is the best wing stop yet. The new manager you have there is amazing. He has gotten his crew to work properly, fast and friendly. I do doordash and i hardly ever have a pick up order ready at any other restaurant. They have a great system of working and getting the orders out fast. Very friendly staff also. This manager should show all the restaurants how to get orders out fast and with a smile. 👍
• JC

  Jalisha Curry

  Jan 18, 2026
  1.0
  Slow, slow, slow! They put DoorDash and Uber Eats orders over the carry out and dine in orders. Instead of preparing them as they come in. My order according to the app was supposed to take 27 mins. I set and watched and over heard the staff state “we can’t have these dashers waiting,” even though the drivers had yet to show up. My order took an extra 25mins because of this.
• JA

  Jae A

  Jan 17, 2026
  2.0
  This review is all about the customer service I experienced last night. My husband placed an online order, and never got confirmation, but the transaction appeared on our account. I drove up there to show them what happened and the only reply they could provide was ‘contact your bank’, which they repeated multiple times. She finally admitted that ‘this happens sometimes’. Well, to me, that indicates an issue on the store’s end. The young lady was curt and dismissive. What she should have said was simply, “Mam, we’ve seen this before and the transaction typically falls off. I apologize, but I can’t fulfill the order because it didn’t make it into my system. If the transaction doesn’t fall off, contact your bank for assistance. You are welcome to place another order and we can make it.” Instead, because of how uncaring and curt she was, she lost my business. ZERO customer service skills- it was like talking to a 12 year old.
• LA

  Lorena Alcantar

  Jan 6, 2026
  1.0
  I have came to the store many times before enough noticed a constant pattern with the afternoon team. I have recently paid attention to the new AI system that they have and when you walk in, you’re able to see how many orders they have on the screen When I walked in the screen had about seven orders, and the cashiers said it was a 45 to an hour wait time. According to Wingstop in Alvin, your new AI system should be helping you have chicken Down at all times cooking so you have chicken up on time. Today I came in as a walk-in and it took them almost 30 minutes to take out my food
• JJ

  james

  Jan 6, 2026
  1.0
  manager here is really bad.Tamra is so unprofessional as a manager she should be working with her team In the mornings not just sitting down in the lobby on her phone. the workers look like they are over worked or really don't want to be there.

Frequently Asked Questions About Wingstop