Wingstop

3.2
153 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Manvel Morris Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
19431 Morris Ave Suite 130, Manvel, TX
77578, United States

Hours

Reviews

3.2
153 reviews
5 stars
67
4 stars
13
3 stars
10
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked items, soggy fries, and lack of seasoning.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions and poor hygiene practices among staff.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for service failures.
  • LA
    Lorena Alcantar
    6 days ago
    1.0
    I have came to the store many times before enough noticed a constant pattern with the afternoon team. I have recently paid attention to the new AI system that they have and when you walk in, you’re able to see how many orders they have on the screen When I walked in the screen had about seven orders, and the cashiers said it was a 45 to an hour wait time. According to Wingstop in Alvin, your new AI system should be helping you have chicken Down at all times cooking so you have chicken up on time. Today I came in as a walk-in and it took them almost 30 minutes to take out my food
  • JJ
    james
    6 days ago
    1.0
    manager here is really bad.Tamra is so unprofessional as a manager she should be working with her team In the mornings not just sitting down in the lobby on her phone. the workers look like they are over worked or really don't want to be there.
  • JE
    Jamaa Edwards
    Jan 3, 2026
    5.0
    My favorite flavor when it comes to wings is lemon pepper, add a side of Louisiana voodoo fries and you're in chicken heaven!
  • KC
    Kenia Cl
    Dec 28, 2025
    1.0
    Hiring manager needs to clean out their current lazy staff. We arrived to eat on site, it was 4 of us, the restaurant was empty. Immediately the girl in the front says it’s going to be 45 min wait. Then one of the cooks in the back (one of the guys) sarcastically mentions “idk man 45mins is a reallyyyyy loooooong time to wait” then laughs with his coworkers in the back. We were willing to wait however, once the guy made that comment I immediately knew they didn’t want to work. I had asked why the wait was long, and if it was due to online orders. The girl mentioned the didn’t have online orders. We ended up walking away. Customer service is key for returning customers. Never going here again.
  • RT
    Rolando Trevino
    Dec 28, 2025
    1.0
    Horrible customer service. Didn’t even eat cause they wouldn’t attend to us. Bunch of high school kids who don’t want to work but collect a pay check. Don’t waste your time.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.