Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unresolved order issues.
Food Quality
Many customers reported receiving cold or old food, with several instances of missing items from orders.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the overall cleanliness of the location.
MG
Midcity Design Group
Jan 2, 2026
1.0
Horrible customer service. I placed a breakfast mobile order at 10:15 AM. When I arrived to pick up, they would not bring it curbside and when I went inside they said my order was cancelled because it was now after 10:30 AM (10:37 AM). They would not provide proof of cancellation, even though the order is confirmed on my end. I was told they I would receive a refund in 24 hours. So, I left with no no food and no proof that the order was cancelled.
ZE
Zoé Ellis
Dec 31, 2025
3.0
Made my smoothie and left 2 inches of room at the top I asked them to fill it to the top and they put literal ice in a smoothie. I can’t even drink it out the straw
SE
Stephanie Echegoyen
Dec 20, 2025
1.0
Everything about this place is the worst, I had to wait over 10 min. just to get four cookies. Like what! Don’t waste your time and go to the Pearland one near HEB! Stop coming to this one!
MM
maddi
Dec 11, 2025
1.0
I went there with my dad and it was going okay until I pulled up to the window where I got my food. They gave me my food but when I checked it I got no sauce even though I asked for a few. When my dad tried waving while they were through the window, 5 workers walked by the window, one made eye contact with my dad and just kept walking. After about 5 minutes of my dad waving someone finally opened the window who had already been standing there for a few minutes. When my dad asked for sauce she can back with a singular sauce. Horrible service, wouldnt recommended.
BB
Brittany Baird
Dec 5, 2025
1.0
We normally don’t eat at McDonald’s, but when we do, it’s usually for a quick breakfast. Unfortunately, this visit was disappointing. The bacon looked old, the cheese wasn’t even melted, and the sandwich I received was literally half a portion. For a brand-new location, this was surprising.
I understand they just opened and may still be working through training and consistency, but this was not acceptable quality. I would recommend giving them some time before visiting. Hopefully the service and food improve with experience.
What are the regular opening hours for this McDonald's location?
This McDonald's in Manvel, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Friday and Saturday, it stays open until midnight.
Is the McDonald's drive-thru open 24/7?
Yes, the drive-thru at this McDonald's location operates 24 hours a day, every day of the week.
Can I get delivery service from this McDonald's?
Yes, delivery is available 24/7 through their online delivery platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app to order food?
Yes, you can download the McDonald's app for iOS or Android to order food and access deals each week.
What services does this McDonald's offer?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is this McDonald's location child-friendly and accessible?
Yes, it welcomes children; has a children's menu, wheelchair accessible entrances, seating, and restrooms, plus high chairs are available.
What nearby restaurants can I visit besides McDonald's?
Close by are Whataburger, Aki Sushi & Asian Fusion, Chipotle Mexican Grill, Jersey Mike's Subs, True Texas BBQ, Church’s Texas Chicken, and Jack in the Box.
Are there nearby grocery stores or shopping centers when visiting McDonald's?
Yes, nearby you can find H-E-B grocery stores, a new Manvel H-E-B opening 10/25/23, and Manvel Town Center shopping center.
What nearby services can be convenient when visiting this McDonald’s?
Close to McDonald's are Chevron Station Manvel and H-E-B Fuel for gas, Greyhound Bus station for transportation, and Milano Nail Spa Manvel for beauty services.