Dunkin'

Reviews

• ZZ

  Zigman Zapolovich

  2 days ago
  5.0
  I've been eating Dunkins a long time(even before Munchkins were born)and I was thrilled to see Dunkin opened in Manvel just a few miles from my house and on thr same road I take to work. This new location is beautiful and I look forward twice a week to walk in and pick up donuts for me and my co-workers. The manager, Christina, always recommends great donuts(and different drnks)! Everyone has been friendly and prompt and I will keep visiting at least twice a week.
• LJ

  Lindsie Jones

  4 days ago
  2.0
  The male employee at the window was very rude while we had been patiently waiting for our mobile order. When we finally got the order, I realized it was wrong. I ran in and asked for what I had ordered, and then got in the car and saw it was still incorrect. Won't be coming back.
• KN

  Kirstyn Neal

  Feb 24, 2026
  5.0
  We ordered online for our coffees and a wake up wrap. They didn’t have any eggs at the time and did not have a substitute equivalent. Unfortunately we couldn’t get any help online from their website, so when we came in today, they made it for us because they have eggs. Made us want to keep coming back! Thank you Caden for your great customer service!
• RG

  Ronnie Guera

  Feb 17, 2026
  1.0
  Not a place to go. Visited the store last Sunday, 15 February 2026. Waited for almost 20 mins, and NOT ONE of the service crew acknowledged our presence, notwithstanding my wife and myself were the only customers inside the store at that time. We regularly get our Dunkin doughnuts from the Broadway St, Pearland (neat Home Depot), where the crew is always ever attentive to serve customers. We just thought of trying the new Dunkin store at Manvel Town Center, only to experience horrible customer service. Maybe just another case of BAD HIRE crews who barely have an understanding of the value of CUSTOMER SERVICE. 👎👎
• DE

  Destani Epps

  Feb 7, 2026
  1.0
  The employee at the drive-through was extremely rude. Her name was Esmeralda. Set an alarm for over 15 minutes just for my order to be wrong when I asked for a refund she caught an attitude and said she couldn’t do refunds unless she called her manager. I told her to call her manager. She d get on the phone turns towards the window so I can hear her tell her manager that I have an attitude and I’m being rude. I confirm that I have an attitude because she was being disrespectful.. another 10 to 15 minutes later I finally got my refund. It sucks because I live right around the corner from this location, but I will continue to drive to Broadway before I stop there again. Manager told her to get my number she looked at me and told her manager that I drove off I wouldn’t feel comfortable giving that type of person my number anyway.