At Wendy’s in Mansfield, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mansfield, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
told me “oh were just waiting on the meat” proceeded to wait 10 minutes with me being the only one and then my cold was cold. Usually I don’t care , but i just got off of work and this is what I get
RC
ReNicka Cervantes
Apr 10, 2026
1.0
i’m food was very cold and the women at the front was very rude and miserable
CC
Candice C
Apr 10, 2026
1.0
This Wendy’s needs new management and fast!!!! Went tonight around 1120 for my $6 biggie bag and received nasty cold nuggets and fries an chicken sandwich .. decided to turn around so they could make it fresh and what do you know the Nigerian man who works the window doesn’t speak or apologize, takes my old food, clearly REHEATS it and hands it back to me!!! Now I have hard, hot old nuggets and fries!!! Of course he didn’t give me a receipt either. I ended up throwing the entire meal away…That man is so rude and knew good and well the food was no good. I will NEVER return to this Wendy’s. I’m really upset I didn’t get a receipt to escalate this experience! Save your time and money and don’t go here!
VM
Viewsfrom Michonne
Mar 8, 2026
1.0
I went to this location last night and got a 6$ biggie bag. My nuggets were fine but my burger was cold and the lemonade was nasty. This is not the way I am used to Wendy’s lemonade tasting so I called the store just to let them know they may want to check the lemonade. I guess whoever answered the phone got an attitude because I couldn’t hear him which I couldn’t . So I asked him was he the manager and he said he was. When I asked what is his name to share my experience. He said what do you need my name for? It was really honestly no reason to even to all of that . It’s uncalled for. When you try to call the customer service number and hit four when prompted , it hangs up like the last review mentioned. I didn’t get a reciept so I couldn’t complete a survey either. This is only my second time coming to this location because it’s not far from me but it’s no way they have 3 stars. Your attitude should not be rude and nasty like that over something that is not that serious, especially when no one got an attitude with you . Customer service should be top priority.
DM
DeAnna Moore
Mar 7, 2026
2.0
First of all, I did not receive a receipt at the drive thru window, was asked to pull forward and wait for my food. Thought the receipt would be included with the food. Several minutes later, they brought the food out, I checked to make sure all the items were there and could tell the fries were cold. After waiting all that time to receive cold fries, unacceptable. I parked and went inside. The person at the counter asked for the cold fries from the bag, I reached in and handed them over to him, he proceeded to walk over to the rack where they put the fries before bagging and placed the cold fries there and then turned to who I assume is the manager to say that I was returning the cold fries. She the manager, told the other team member to make new fries. He seemed to either be new or confused about his job and it took him several minutes and repeated direction from the manager to even start the new fries. I was watching the entire time while this was going on, and then watched the female team member proceed to pick up those same cold fries and place them into another bagged order and then called out the persons name in the store for that order. I should have warned him of the recycled cold fries he was receiving!!! I did finally receive the fries and the manager apologized as she handed them to me. I called the customer care number to discuss this and found that once you select the #4 option the phone disconnects, called back listened again selected #4 and again hung up. Called one more time and selected option #3 and same!!! HUNG UP ON!!! The rest of the food was barely even warm. This was the first time visiting this Wendy's and THE LAST!!!! This whole situation is just ridiculous.
What are the drive-through hours for Wendy's at 3750 E. Broad St, Mansfield, TX?
The drive-through at Wendy's Mansfield location is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3750 E. Broad St in Mansfield, TX serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food online or via an app?
Yes, you can order Wendy's using their mobile app available in the Apple App Store or online at order.wendys.com to get specials and deals.
What payment options are accepted at Wendy's Mansfield?
Wendy's at this location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy’s offers a drive-thru service for convenient ordering and pickup.
How can I provide feedback or contact Wendy’s Mansfield location?
You can contact the Wendy's Mansfield location directly at (682) 330-7228 or provide feedback via their Customer Care live chat or phone at 888-624-8140, and through the Wendy’s Customer Satisfaction Survey online.
What other dining options are nearby Wendy’s at 3750 E. Broad St?
Nearby dining options include Denny's for classic breakfast and brunch, Slim Chickens for chicken-focused meals, Pizza Hut for pizza, Subway for sandwiches, McDonald's for fast food burgers, and 360 Brunch House for breakfast and cafe offerings.
Are there convenience or essential services close to Wendy’s Mansfield?
Yes, nearby you’ll find services such as CVS Pharmacy and CVS Beauty for health and beauty needs, Exxon & Mobil gas stations for fuel, 7-Eleven convenience store, Western Union for money transfers, and Redbox for video rentals.
What childcare or education facilities are around Wendy's in Mansfield?
Close to Wendy's are several childcare and preschools such as The Children’s Courtyard, The Learning Experience - Mansfield - Hollands, and another location of The Children’s Courtyard offering day care and preschool services.
What health and personal care services are near Wendy's?
Nearby health and personal care providers include Ideal Dental Mansfield, Lowes Farm Dental Care, 360 Dental Lounge, Mira Lagos Animal Clinic, Upscales Nails Bar, Sport Clips Haircuts, and Great Clips for haircuts and beauty services.
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