When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mansfield Matlock. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported poor customer service, including rude staff and unhelpful management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about overcooked or undercooked items and excessive saltiness.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty tables.
Wait Times
Customers frequently mentioned long wait times for orders, both for pickup and delivery.
SH
Sharlonda Harvey
Jan 1, 2026
1.0
POOR BUSINESS PRACTICES --
The Wingstop on Broad in Mansfield, TX is a FRAUD.
This store/location is a fraud that takes people's orders amd money amd then locks them out of the building on New Years Eve. There was a line of people that had placed orders or picking up Door Dashes that were turned away. There were visible orders sitting at the counter as well. No communication just the workers inside ignoring and/or laughing at the paying customer outside that had been ripped off.
They took our money and someone finally came to the windows and said we have to come back tomorrow to get our refund.
They said they closed at 10 pm, but I was able to place my order at 10:12 (sitting at this location) and saw people inside clearly past 10 eating. or in & out picking up orders well past 10:30 (my order was to be ready in 28 - 33 minutes per the website/app). Lastly, the website and Google search said open until Midnight.
DO NOT PATRONIZE THIS BUSINESS!!
RG
Rafael Granado
Dec 31, 2025
1.0
I ordered on stupid on line 5pm to pick up at 8pm it's 838pm kid on counter said 15 more minutes asked to speak to manager not avaliable establishment need to shut down unexceptible
MD
Michael Dinh
Dec 28, 2025
4.0
They make the wings fast but the fries and wings can be over seasoned making it salty/strong. Still good food.
TZ
Thomas Zenter
Nov 21, 2025
4.0
Consistent Wing Stop location
JS
Jason Sanchez
Sep 26, 2025
4.0
Always have had good customer service here and everything has been quick but recently if you order a dry rub it's not.. the dry rub washes off and basically has zero flavor
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Mansfield Matlock?
Wingstop Mansfield Matlock is open daily from 10:30 AM until 1:00 AM.
Does Wingstop Mansfield Matlock offer delivery services?
Yes, they offer delivery service every day from 10:30 AM to 1:00 AM, including same-day and no-contact delivery options.
Can I place an order online for pickup or delivery at Wingstop Mansfield Matlock?
Yes, you can order online for carryout or delivery through their website or mobile apps.
What types of wings and flavors does Wingstop Mansfield Matlock offer?
They offer classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Are there drive-through service options available at Wingstop Mansfield Matlock?
No, Wingstop Mansfield Matlock does not have drive-through service; it is currently closed for all days.
What payment methods are accepted at Wingstop Mansfield Matlock?
Wingstop Mansfield Matlock accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Mansfield Matlock located?
Wingstop Mansfield Matlock is located at 2881 Matlock Avenue Ste 103, Mansfield, TX 76063, USA.
How can I use nearby public places to help find Wingstop Mansfield Matlock?
You can look for nearby landmarks such as Verizon or uBreakiFix mobile phone stores, or GNC for vitamins and supplements, which are close to Wingstop Mansfield Matlock at 2881 Matlock Avenue.
What other dining options are near Wingstop Mansfield Matlock if I want to explore more restaurants?
Nearby dining options include Pizza Hut for pizza and American fare, and Brooklyn Pie and Cafe which offers Italian cuisine and pizza near Wingstop Mansfield Matlock.
Are there any beauty or wellness salons near Wingstop Mansfield Matlock that I can visit before or after dining?
Yes, there are several beauty and wellness salons nearby, such as The Tranquil Touch spa, The Salon W, and Indulge Hair Lounge, great options for a relaxing visit near Wingstop Mansfield Matlock.