Whataburger

3.3
1924 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3320 E BROAD ST, MANSFIELD, TX
76063, United States

Hours

Reviews

3.3
1,875 reviews
5 stars
712
4 stars
333
3 stars
194
2 stars
135
1 star
501

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes for simple orders, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, contributing to customer dissatisfaction.

Food Quality

Feedback indicated that food was often served cold or not fresh, with several customers expressing disappointment in the quality.

Staff Attitude

While some staff were praised for their friendliness, others were noted for being rude or unprofessional, impacting the overall customer experience.
  • BF
    brad freeman
    Jan 4, 2026
    1.0
    Consistently the slowest franchise of Whataburger. I travel the state of Texas every week and it's sad that my neighborhood location is the worst by far. Zero improvement in 5 years. Food is what you would expect. Good not great is never worth a 45 minute wait for a fast food burger.
  • PC
    priesand cole
    Dec 28, 2025
    5.0
    jayden was very nice and polite. he recommended the sweet and spicy and i got it and ate that bih up ts was fire🙏🙏🙏
  • LM
    livvy mae
    Dec 24, 2025
    1.0
    Every time I come here the service is great! Kristen is always making sure everything is fast correct! makes the trip easy despite the long line.
  • SL
    stacy lane
    Dec 24, 2025
    1.0
    usually come here after work cuz its the only place open and the guy with dreads and a gap in his teeth is always super disrespectful. i let it go cuz everyone has those days but its every single time and not only towards me. towards the staff
  • ND
    Nensei Dahn
    Dec 17, 2025
    1.0
    I am writing to express my frustration with the experience I had during my recent visit. From the moment I placed my order, the service was inefficient and extremely disappointing. I ordered a simple honey butter chicken biscuit and was instructed to pull forward and park to wait for my food. There were at least seven other cars also waiting, yet the restaurant was clearly not busy. This occurred on a Tuesday night, which is typically a slow time, and there was no visible rush or high volume of customers that would justify such a delay. Despite the lack of business, I was left waiting in my car for nearly 30 minutes for a single item. There was no communication, explanation, or update provided during this time. Waiting that long for a basic order on an extremely slow night is completely unacceptable. I understand that delays can happen during peak hours, but this was not the case. This experience reflects poor order management and a lack of consideration for customers’ time. I hope this feedback is taken seriously and addressed so future customers do not encounter the same issue.

Frequently Asked Questions About Whataburger

What are the regular operating hours for Whataburger in Mansfield, TX?

Whataburger in Mansfield is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.