Brand Certified
Whataburger
3.4(2626 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
1221 HIGHWAY 157 N, MANSFIELD, TX
76063, United States
Certified by Whataburger • Mar 01, 2026
(817) 473-1585
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
3.4
2,626 reviews
5 stars
1,015
4 stars
441
3 stars
322
2 stars
185
1 star
618
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted excellent customer service from specific employees, particularly Cayenne and Allen, while others reported rude or inattentive staff.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others experienced cold, stale, or improperly cooked food.
Wait Times
Numerous customers complained about excessively long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews noted issues with incorrect orders or missing items, leading to customer frustration.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and with food preparation.
- NDNoah dial2 days ago5.0First time ive ever come in and been greeted.So nicely, and then she said, bye to us as well, Thank you Christi!
- LLLupe3 days ago1.0Pulled up to the drive through with no one in line, thinking this time I wouldn’t have to wait a long time. I was wrong. Still had to wait over half an hour. I only had two combos. There is no sense of urgency at this place.
- GTGarrett TFeb 13, 20265.0Great customer service this morning! Clean and friendly environment!!! Would definitely recommend coming here! I would also like to give my compliments on Cayenne for being so nice and double checking with me to make sure I had all condiments and napkins before eating my meal. Thank you!
- TDTone DogFeb 5, 20265.0Fries always hot and fresh this Whataburger is consistently impressive, and today was no exception. Cayenne took care of my order and absolutely nailed it. They’re always warm, welcoming, and genuinely kind, which makes the whole visit feel smoother and more enjoyable. The food came out hot, the service was quick, and Cayenne’s great attitude really set the bar high.
- THToby HudsonFeb 5, 20265.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at the Whataburger in Mansfield. Cayenne did an outstanding job—super friendly, patient, and always so nice every time I come through. The service was fast, the food was fresh, and Cayenne’s positive attitude really made the visit stand out. Definitely one of the best customer service experiences I’ve had at any Whataburger. Highly recommend!
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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