Wendy's

3.0
584 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mansfield, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mansfield, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3750 E. Broad St., Mansfield, TX
76063, United States

Hours

Reviews

3.0
584 reviews
5 stars
193
4 stars
87
3 stars
53
2 stars
47
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Many customers complained about cold, poorly prepared, or incorrect food items, with some mentioning health concerns regarding food safety.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and improper food handling practices.

Management Issues

Feedback indicated poor management practices, including staff being untrained, unprofessional behavior, and lack of effective communication.

Inconsistent Experience

While some customers reported good experiences with friendly staff and quality food, these were overshadowed by the majority of negative reviews.
  • YS
    Young Show
    Dec 20, 2025
    1.0
    Worst wendy”s in the state of texas i have never experience this poor level of customer service the uncleanliness with how they prepare and handle the food no gloves no hat nets dropping food putting it in the bag smoke bad in there from burning french fries this entire location should be closed down the entire staff needs too be removed very unprofessional tacky pitiful anything that is below 0 i give below 0 get this out of mansfield and it is on the main intersection i requested a refund as soon as i seen they didnt have gloves on and was not clean get rid of the entire crew as a whole managers supervisors store managers everybody bad bad bad
  • AA
    Alyssa
    Dec 2, 2025
    3.0
    Josiah really held it down after an extremely poor experience with every other employee. The service at this wendy’s is trash. Josiah though, really turned my attitude around.
  • AM
    ANDREA MITCHELL
    Nov 15, 2025
    1.0
    I think the workers played football with my burger b4 they gave it to me. Opened the wrapper my veggies were everywhere but on my burger.
  • JF
    Joe F
    Oct 25, 2025
    1.0
    Went to the drive-thru and couldn’t hear the employee very well. Came around to the window and they had one drink wrong. Pulled into a parking spot to check everything, and we were missing 1 chicken finger, sauce, and straws. Went inside to get everything corrected, and no one was at the counter. After a few minutes, someone came over who couldn’t speak English, and she kindly tried to help without being able to solve the problems. Finally, after a few more minutes, someone else came over and helped. On the road, our fries tasted old and the burger looked dry, like yesterday’s leftovers. Neither fries nor burger had any seasoning. Overall, this was the worst drive-thru experience I’ve ever had. Just trying to feed my son after some baseball games.
  • ML
    MJW FREIGHT LLC
    Oct 24, 2025
    1.0
    This has got to be the WORST Wendy’s I have ever been to in my life. They are ALWAYS out of everything. Yesterday they were out of sprite today they’re out of coke. There is nobody here and I am having to sit and wait in the mobile parking and it’s been 20 minutes already. If I haven’t already paid I would have left a long time ago. This is terrible

Frequently Asked Questions About Wendy's

Is 3750 E. Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 3750 E. Broad St, Mansfield, TX?

The drive-through at Wendy's Mansfield location is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.