Wendy's

3.0
582 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Mansfield, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mansfield, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3750 E. Broad St., Mansfield, TX
76063, United States

Hours

Reviews

3.0
582 reviews
5 stars
193
4 stars
87
3 stars
52
2 stars
47
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold, old, or improperly prepared food, including undercooked items and missing ingredients.

Management Issues

Several reviews pointed to poor management practices, including staff being untrained, unprofessional behavior, and lack of organization.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty bathrooms and unsanitary food handling practices.

Availability of Menu Items

Customers expressed frustration over frequently being out of popular items, including drinks and desserts.
  • AM
    ANDREA MITCHELL
    Nov 15, 2025
    1.0
    I think the workers played football with my burger b4 they gave it to me. Opened the wrapper my veggies were everywhere but on my burger.
  • JF
    Joe F
    Oct 25, 2025
    1.0
    Went to the drive-thru and couldn’t hear the employee very well. Came around to the window and they had one drink wrong. Pulled into a parking spot to check everything, and we were missing 1 chicken finger, sauce, and straws. Went inside to get everything corrected, and no one was at the counter. After a few minutes, someone came over who couldn’t speak English, and she kindly tried to help without being able to solve the problems. Finally, after a few more minutes, someone else came over and helped. On the road, our fries tasted old and the burger looked dry, like yesterday’s leftovers. Neither fries nor burger had any seasoning. Overall, this was the worst drive-thru experience I’ve ever had. Just trying to feed my son after some baseball games.
  • ML
    MJW FREIGHT LLC
    Oct 24, 2025
    1.0
    This has got to be the WORST Wendy’s I have ever been to in my life. They are ALWAYS out of everything. Yesterday they were out of sprite today they’re out of coke. There is nobody here and I am having to sit and wait in the mobile parking and it’s been 20 minutes already. If I haven’t already paid I would have left a long time ago. This is terrible
  • RG
    R G
    Oct 18, 2025
    1.0
    Ordered frostys and the girl said they are out of chocolate only vanilla. I say that’s fine then after sitting in the drive thru 15 minutes it get to us and she says actually we don’t have any at all smh.
  • RM
    Roxxann Morrison
    Oct 9, 2025
    1.0
    The manager was running the store so poorly. Didn’t get her name but she’s a short Hispanic lady. Not only was she poorly running everything, she left and abandoned her employees in the middle of dealing with a million customers. I’d much rather go to the Wendy’s off 287 and won’t be making that mistake again. Food was cold, made incorrectly, melted, charged for things they didn’t even have (bacon for a bacon double).

Frequently Asked Questions About Wendy's

Is 3750 E. Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.