At Wendy’s in Mansfield, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mansfield, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, poorly prepared, or incorrect food items, with some mentioning health concerns regarding food safety.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and improper food handling practices.
Management Issues
Feedback indicated poor management practices, including staff being untrained, unprofessional behavior, and lack of effective communication.
Inconsistent Experience
While some customers reported good experiences with friendly staff and quality food, these were overshadowed by the majority of negative reviews.
YS
Young Show
Dec 20, 2025
1.0
Worst wendy”s in the state of texas i have never experience this poor level of customer service the uncleanliness with how they prepare and handle the food no gloves no hat nets dropping food putting it in the bag smoke bad in there from burning french fries this entire location should be closed down the entire staff needs too be removed very unprofessional tacky pitiful anything that is below 0 i give below 0 get this out of mansfield and it is on the main intersection i requested a refund as soon as i seen they didnt have gloves on and was not clean get rid of the entire crew as a whole managers supervisors store managers everybody bad bad bad
AA
Alyssa
Dec 2, 2025
3.0
Josiah really held it down after an extremely poor experience with every other employee. The service at this wendy’s is trash. Josiah though, really turned my attitude around.
AM
ANDREA MITCHELL
Nov 15, 2025
1.0
I think the workers played football with my burger b4 they gave it to me. Opened the wrapper my veggies were everywhere but on my burger.
JF
Joe F
Oct 25, 2025
1.0
Went to the drive-thru and couldn’t hear the employee very well. Came around to the window and they had one drink wrong. Pulled into a parking spot to check everything, and we were missing 1 chicken finger, sauce, and straws. Went inside to get everything corrected, and no one was at the counter. After a few minutes, someone came over who couldn’t speak English, and she kindly tried to help without being able to solve the problems. Finally, after a few more minutes, someone else came over and helped.
On the road, our fries tasted old and the burger looked dry, like yesterday’s leftovers. Neither fries nor burger had any seasoning.
Overall, this was the worst drive-thru experience I’ve ever had. Just trying to feed my son after some baseball games.
ML
MJW FREIGHT LLC
Oct 24, 2025
1.0
This has got to be the WORST Wendy’s I have ever been to in my life. They are ALWAYS out of everything. Yesterday they were out of sprite today they’re out of coke. There is nobody here and I am having to sit and wait in the mobile parking and it’s been 20 minutes already. If I haven’t already paid I would have left a long time ago. This is terrible
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 3750 E. Broad St, Mansfield, TX?
The drive-through at Wendy's Mansfield location is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3750 E. Broad St in Mansfield, TX serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food online or via an app?
Yes, you can order Wendy's using their mobile app available in the Apple App Store or online at order.wendys.com to get specials and deals.
What payment options are accepted at Wendy's Mansfield?
Wendy's at this location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy’s offers a drive-thru service for convenient ordering and pickup.
How can I provide feedback or contact Wendy’s Mansfield location?
You can contact the Wendy's Mansfield location directly at (682) 330-7228 or provide feedback via their Customer Care live chat or phone at 888-624-8140, and through the Wendy’s Customer Satisfaction Survey online.
What other dining options are nearby Wendy’s at 3750 E. Broad St?
Nearby dining options include Denny's for classic breakfast and brunch, Slim Chickens for chicken-focused meals, Pizza Hut for pizza, Subway for sandwiches, McDonald's for fast food burgers, and 360 Brunch House for breakfast and cafe offerings.
Are there convenience or essential services close to Wendy’s Mansfield?
Yes, nearby you’ll find services such as CVS Pharmacy and CVS Beauty for health and beauty needs, Exxon & Mobil gas stations for fuel, 7-Eleven convenience store, Western Union for money transfers, and Redbox for video rentals.
What childcare or education facilities are around Wendy's in Mansfield?
Close to Wendy's are several childcare and preschools such as The Children’s Courtyard, The Learning Experience - Mansfield - Hollands, and another location of The Children’s Courtyard offering day care and preschool services.
What health and personal care services are near Wendy's?
Nearby health and personal care providers include Ideal Dental Mansfield, Lowes Farm Dental Care, 360 Dental Lounge, Mira Lagos Animal Clinic, Upscales Nails Bar, Sport Clips Haircuts, and Great Clips for haircuts and beauty services.