Sonic Drive-In

4.0
798 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mansfield, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1700 Highway 157 North for the ultimate SONIC experience!

Location

Sonic Drive-In
1700 Highway 157 North, Mansfield, TX
76063, United States

Hours

Reviews

4.0
798 reviews
5 stars
388
4 stars
209
3 stars
96
2 stars
43
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy times or when using mobile orders.

Food Quality

While many enjoyed the food, there were several complaints about incorrect orders, undercooked items, and poor food presentation.

Customer Service

Some employees received praise for their friendliness and helpfulness, but there were also numerous reports of rude or unprofessional behavior from staff.

Cleanliness

Concerns were raised about cleanliness, including reports of mold on food and unsanitary conditions.

Management Issues

Several reviews indicated poor management practices, including lack of ownership over mistakes and inadequate staffing.
  • LM
    Lexi M
    Dec 20, 2025
    1.0
    The lady at the drive thru on 12-20-2025 at 1:51pm needs to not be put on the drive thru if she is going to be rude and have absolutely no customer service skills. After realizing we had made a mistake on a reward for a free drink we had asked to change it and she continued to say “well that is what you paid for” when we didn’t pay for anything it was a reward for a free drink and we had made a mistake and wanted to fix it. After that interaction she became rude with her facial expression and tone of voice. When I realized that we had the wrong order and gave her the bag back she rolled her eyes and didn’t say sorry it’s literally not our fault that you couldn’t give us the right order.
  • JS
    Josephine Sinclair
    Dec 19, 2025
    5.0
    Oh, my stars, I do pop into that Sonic quite often. I've gotten quite hooked on those smashers they make! There's a dear young lady who's always there, and she's just the sweetest thing you’d ever see. Her manners are just impeccable. In all my times going, they've only goofed once, can you believe it? But she apologize profusely and when she brought the burger back (and it was ever so tasty!), she gave me two coupons and wished me a good night. Seems like she's always holding down the fort by herself, but she handles everything like a pro! That Destiny is a real gem, making every trip a delight.
  • JY
    Jamie Yarborough
    Dec 15, 2025
    4.0
    The food is usually on point but the service is super slow if you park in a stall.
  • EE
    Erika “I AM ME” Estes
    Oct 1, 2025
    5.0
    What has been my greatest and friendiest experience living in Mansfield,Texas are my weekly visits to Sonic😁 Kamdyn customer service and remember my name, alone with my same order is phenomenal ‼️ The world🌎 needs a little more kindness in their life like Kamdyn❤️ Employee of the year 🏆⭐️⭐️⭐️⭐️⭐️
  • CT
    chad tassin
    Aug 31, 2025
    5.0
    Solid location. No problems.