Business Details
About
Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Mansfield, located at 1681 Broad St. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.
Location
Hours
Reviews
4.6
467 reviews
5 stars
379
4 stars
30
3 stars
20
2 stars
17
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the restaurant, noting it as a welcoming environment.
Customer Service
While many reviews highlighted excellent customer service, there were also complaints about rude staff and poor handling of orders.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the flavors, while others found dishes bland or unsatisfactory.
Order Accuracy
Several customers reported issues with incorrect orders or delays in service, indicating a need for improvement in order management.
Manager Performance
The manager, Aldo, received numerous commendations for his attentiveness and customer service, positively impacting the dining experience.
- KRKervin RiveraNov 16, 20255.0Todo muy rico la comida y el servicio 5 estrellas
- RBRobbie BrunswickNov 13, 20255.0I’ve had a phenomenal experience with Pei Wei in Mansfield, TX. I have ordered a few bigs lunches from this location and Aldo (General Manager) has always taken great care of me. My orders are always precise and cooked fresh. On one occasion I left a bag of food on the counter. I received a call shortly after leaving from Aldo telling me of my mistake. He runs this location with class and cares about his customers. I appreciate everything he and the employees have done to help me with my lunches. THANK YOU ALDO!!!
- MHMike HernandezOct 31, 20254.0The place is super clean. Workers were real nice. All good except Pei Wei always tastes like dirty calcium scum water All of them do. I usually can get past it with the awesome sauces they have but this last time it was too much. I don’t think I’ll be going back to any of them for a while. Bottom line: IMO They need to use filtered water or a water softener so the food tastes better.
- KPKevin PaulOct 28, 20251.0I went to Pei Wei for the first time recently. A coworker told me it was better than Panda Express and I like Panda Express a lot. I ordered ahead and when I got there, another customer was being helped at the counter. After I arrived, a man came in behind me and walked up a little past me like he was trying to cut line. I moved up a bit to keep my place in line. When the customer ahead of me was done, I stepped towards the counter but so did the guy behind me. It was clear that I was ahead of him but the employee helped him first. I spoke up and said "I was here first" and the guy said he was just there for a pick up. I said "same here, man". The employee handed the guy his order and then began to help me. She didn't say anything about skipping me. No apologies or anything. That was mildly annoying but whatever. I get my food and go home. I ordered orange chicken. What I got was 75% bland white rice. The disappointing amount of chicken was also bland and unremarkable. Poor customer service and unappealing food. I've read several of the poor reviews for this location. The owner has responded to many of them by saying the reviewer should contact them via the website so they can make things right. I already did that a few weeks ago and no one has contacted me. It makes me think the owner is responding on Google so they look like they care without actually following up or doing anything.
- BFBrittany FordOct 17, 20255.0I live less than 5 minutes from the Arlington Pei Wei but that place is gross and I had a roach crawling up my leg once while dining in, I will always make the drive to Mansfield the quality of food is better the employees are nicer and it’s way cleaner! I come at least once a week love this place!!
Frequently Asked Questions About Pei Wei Asian Kitchen
What type of cuisine does Pei Wei Asian Kitchen in Mansfield offer?
Pei Wei Asian Kitchen offers a variety of Asian dishes inspired by ancient Asian cooking, including wok-fired classics from China and street market flavors from Thailand, all freshly made to order.
What are the operating hours for Pei Wei Asian Kitchen in Mansfield?
Pei Wei Asian Kitchen in Mansfield is open every day from 11:00 AM to 9:00 PM.
Where is Pei Wei Asian Kitchen located in Mansfield, TX?
The restaurant is located at 1681 Broad St., Suite 101, Mansfield, TX 76063, USA.
Does Pei Wei Asian Kitchen offer online ordering?
Yes, you can order online from Pei Wei Asian Kitchen via https://order.peiwei.com/store/9409.
What categories best describe Pei Wei Asian Kitchen?
Pei Wei Asian Kitchen is categorized as a Chinese Restaurant, Caterer, Restaurant Delivery Service, Asian Fusion Restaurant, Asian Restaurant, and Pan Asian Restaurant.
How can I contact Pei Wei Asian Kitchen in Mansfield by phone?
You can reach Pei Wei Asian Kitchen at +1 817-928-5828.
What are some nearby places of interest to Pei Wei Asian Kitchen in Mansfield?
Nearby places include Texas Trade Town flea and farmers market, Mansfield Antique Mall, Bethlehem's Pioneer Place historic building and bar, and several churches such as New Gallilee Baptist Church and Bethlehem Baptist Church.
How can visiting nearby Texas Trade Town enhance my experience when coming to Pei Wei Asian Kitchen?
After enjoying a meal at Pei Wei, you can visit Texas Trade Town to browse unique goods at the flea and farmers market, making your trip more enjoyable and convenient.
Are there any nearby venues for event planning close to Pei Wei Asian Kitchen?
Yes, Dairy Hill Events and Supply and Willow Woods Barn and Studio are nearby options for event and wedding planning services near Pei Wei Asian Kitchen.
What social media platforms does Pei Wei Asian Kitchen use to engage with customers?
Pei Wei Asian Kitchen is active on LinkedIn, TikTok, YouTube, Facebook, Instagram (handle: peiweiasiankitchen), and Twitter (handle: peiwei).