Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
On The Border Mexican Grill & Cantina
2001 Hwy 287 N, Mansfield, TX
76063, United States
Hours
Reviews
4.1
2,179 reviews
5 stars
1,204
4 stars
462
3 stars
221
2 stars
87
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly highlighting Charly and Hector.
Food Quality
While some dishes received positive remarks, there were multiple complaints about food being served cold or poorly prepared, leading to dissatisfaction.
Atmosphere
The restaurant was noted for being quiet and comfortable, but some reviews mentioned a lack of staff engagement during slower periods.
Mixed Experiences
Several customers reported inconsistent service experiences, with some receiving excellent service while others faced neglect or poor attitudes from staff.
Value for Money
Customers appreciated the happy hour deals and affordable prices, but some felt the food did not justify the cost.
- MBMarcus BurckhardNov 12, 20251.0This restaurant has really gone downhill. Everything about the food has changed including much higher prices. Less food, they charge for any alteration to the menu. They seam to love cilantro, guacamole, and no onions on your fajitas. The meal came with mostly squash (yuck) as a vegetable. Refried beans also are not included on your fajitas. Salsa is the worst so even the chips are no longer an option to fill up on.
- BOBill OatleyNov 8, 20251.0Service was excellent however the GM came to our table at my request with an attitude . After frequenting this place for several years after dinning at Uncle Julios since the late 80's I feel sad that I won't be returning after I return one last time to thank the friendly staff and say good bye. I will be returning to Uncle Julios as the result of a GM that lacked people skills. In addition I do not believe he placed any credence on how many competitors were in the area such as Cha Chas . Los Molcajetes Mexican Inn Jalisco's El Arroyo and many more
- MIMegan IngleNov 7, 20252.0Third time in 2 months ordering take out from here. Will more than likely be the last. Every time they have given me Mexican rice instead of the cilantro lime rice (vegetarian) that is supposed to come with the meals. This last time I checked and pickup and they reassured me it was. But opening it in the car it wasn’t. I ordered fajitas - a dozen extra flour tortillas and was given 10 tortillas instead of the 16 it should have been. Never given utensils or napkins/straws.
- DRDaniel RichardsonNov 6, 20251.0When did OTB change their salsa? The new “salsa” is horrible! You think that if they were gonna make such a drastic change that they would at least still serve the “original” salsa also for the people that don’t like the new stuff. ALSO, They need to fire the entire kitchen staff and hire people that can read! Ask for NO rice they give you double, want medium rare steak, they overcook it, get cheese enchiladas when you order beef. This location has slowly been going down hill for a while now which is sad because we used to frequent this location once a week….Not anymore! I will never take my family back here again So sad
- PGParker GreenNov 1, 20255.0I always enjoy a yummy (and great value!) lunch at On The Border when I'm in the DFW area visiting family. It's been one of our go-to spots for lunch & catching up for years now - I absolutely LOVE the value of the lunch combos you can order in the afternoon here and also getting one of the big margaritas from time to time. I've never had any issues with regards to anything on any of my multiple visits - from friendly and quick service, to tasty and hot Tex-Mex food, and a dining space that is always clean and very spacious. One of my favorite orders here is the lunch combo with an enchilada and fish taco - it also comes with rice and beans. Everything always HITS and I love the sauce on the enchilada and the big, juicy chunk of fish in the fish taco! YUM! This is a great location for On The Border that I always enjoy my visits to - I definitely recommend!
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to accommodate your visit.
What are the regular opening hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour runs Monday to Wednesday and Friday from 4:00 PM to 7:00 PM and Thursday from 4:00 PM to 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
What payment methods are accepted at On The Border Mexican Grill & Cantina?
The restaurant accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Where is On The Border Mexican Grill & Cantina located?
It is located at 2001 Hwy 287 N, Mansfield, TX 76063, USA.
Are there other dining options near On The Border Mexican Grill & Cantina?
Yes, nearby dining options include Applebee's Grill + Bar, Chipotle Mexican Grill, Smashburger, Charleys Cheesesteaks and Wings, and Siam Corner Thai Cuisine, providing a variety of cuisines such as American, Tex-Mex, burgers, sandwiches, and Thai.
What nearby retail stores can I visit along with On The Border in Mansfield?
Nearby retail stores include Michaels (arts and crafts), Shoe Carnival, Kirkland's (home decor), Marshalls & HomeGoods, Dollar Tree, and Lane Bryant for women's clothing.
What services related to health and wellness are near On The Border Mexican Grill & Cantina?
Nearby health-related services include cosmetic and pediatric dentistry at Kathy Hevrin, DDS; optometry at MCN EyeCare; and veterinarian services at Vetco Vaccination Clinic and Vetco Total Care Animal Hospital.