Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly while others were rude or unresponsive.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others complained about dry bread and skimpy toppings.
Speed of Service
Numerous reviews noted slow service, contradicting the brand's promise of 'freaky fast' delivery.
JA
julie ann
Jan 22, 2026
1.0
In order 2 sandwiches and one had way too much Mayonnaise. So I called them back to get a comp, and all they did was tell me how to order it next time. But did not comp me for the sandwich. I'll never go again.
CL
Carlos Lara
Dec 30, 2025
2.0
There are plenty of sandwich shops by debbie lane matlock. I drive through a bunch of times. We decided to try Jimmy John's since we never been! Not round here at least. The sandwich and lettuce wich we got were not good.
CC
C Cannon
Dec 12, 2025
5.0
Great Sandwich Shop! Fast and Fresh!
NS
Nicolas Starlight
Dec 3, 2025
5.0
The manager is very nice! The third party couriers had issues delivering my order but I got my problems solved in a fast and professional manner. Thank you! :D
TT
Teri Triggs
Nov 18, 2025
5.0
Just want to give props to the staff at this location. Every time I order from this location they never disappoint. The staff is super friendly and always have smiles on. I wish I knew all of their names so I could give them all a shout out. Chelsea is the bomb.
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