Jimmy John's

3.7
263 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1219 E Debbie Ln, Mansfield, TX
76063, United States

Hours

Reviews

3.7
263 reviews
5 stars
122
4 stars
50
3 stars
29
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about dry bread, skimpy toppings, and incorrect orders.

Staff Attitude

Feedback indicated mixed experiences with staff friendliness, with some customers noting unprofessional behavior and lack of attentiveness.

Delivery Problems

Several reviews highlighted issues with delivery times being longer than expected, contradicting the brand's promise of 'freaky fast' service.
  • CL
    Carlos Lara
    Dec 30, 2025
    2.0
    There are plenty of sandwich shops by debbie lane matlock. I drive through a bunch of times. We decided to try Jimmy John's since we never been! Not round here at least. The sandwich and lettuce wich we got were not good.
  • CC
    C Cannon
    Dec 12, 2025
    5.0
    Great Sandwich Shop! Fast and Fresh!
  • NS
    Nicolas Starlight
    Dec 3, 2025
    5.0
    The manager is very nice! The third party couriers had issues delivering my order but I got my problems solved in a fast and professional manner. Thank you! :D
  • TT
    Teri Triggs
    Nov 18, 2025
    5.0
    Just want to give props to the staff at this location. Every time I order from this location they never disappoint. The staff is super friendly and always have smiles on. I wish I knew all of their names so I could give them all a shout out. Chelsea is the bomb.
  • EH
    E H
    Nov 17, 2025
    1.0
    I placed a delivery order, wasn’t told over the phone there will be a delivery, was surprised that an Uber driver was delivering my food and the two gargantuan sandwich one was not the same size.