Your H-E-B Mansfield at East Broad St and Hwy 287 opened on 6/26/24! Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Mansfield H-E-B will showcase all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, True Texas BBQ, a full-service H-E-B Pharmacy with drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!
Customers frequently noted that certain items, especially tortillas and specific grocery items, were often out of stock.
Customer Service
While many praised the friendly and helpful staff, there were several complaints about rude service and negative experiences with staff interactions.
Store Experience
The store is consistently described as busy and crowded, especially during peak times, but many customers appreciate the quick checkout process.
Quality and Selection
Overall, customers are impressed with the quality of produce, bakery items, and the variety of products available.
Curbside Pickup Issues
Some customers reported problems with curbside pickup, including missing items and long wait times.
MF
Moni Foxx
2 days ago
2.0
Shopping was superb. However the cashier on lane 15 at 130p on 10 Jan was ill. She did not sanitize her hands after sneezing into them nor wore a mask. I had to antibac all items when I got home. Not cool as I am older middle aged and COVID and FLU are rampant.
CH
CM Hagens
Jan 5, 2026
5.0
This HEB has helpful customer service- especially at checkout, the prices are pretty competitive and reasonable😊 and a good selection of food grocery items like their produce, meats, frozen foods etc. But a heads up, even after close to a year of shopping here, it's generally Busy, morning afternoon or evenings.
RR
Rachael Roman
Dec 31, 2025
5.0
I truly want to say this HEB is the best ive been too.grwat selection on everything but I really want say thank you to Rachael she was truly amazing. My daughter is soo thankful for her help today and how fast you were able to help me with her. I can't say how much I an thankful for you Ms Rachael.
CS
Courtney Smith
Dec 22, 2025
1.0
Watch your meat prices. I will not longer be shopping here. I understand that things vs online things are different. But the price/ labels and receipt need to match upfront don't change items once I've picked up my order and then say it's a charge for employee picking the items. Are they butchering the meat or getting from Kroger and needing to repackage it no. It seems like they are getting over on the meat. Also why are curbside employees getting a service fee built in random grocery prices when the service is advertised as free. This has also happened in store. I was told it's not that much difference but if they are doing it to multiple ppl it adds profits since they aren't refunding the difference and it's my money at the end of the day. It's a load of bull and they know it.
CJ
Curlee J
Dec 13, 2025
1.0
My wife and I purchased a customized unicorn cake for our daughter's birthday and it definitely did not not come out as expected. When the lady handed it to my wife, the rainbow borders were wayyy too dark and there were lumps all over the cake. We were told the borders would match the picture...it doesn't. It looks like someone just rushed and put the edible picture on smh. When my daughter saw the cake she said ewww and ran away! I'm sure it tastes good, but if the party wasn't about to start soon I would take this cake back and request a refund. There's no way we'll be using y'all again. The pictures show how dark the rainbow borders are and how lumpy the cake is.
**UPDATE**
I spoke to someone a week ago on 12/15/25 at 8am. They listened to why I left the review and advised that they would forward the information to the Mansfield location. They advised someone would give me a call in 24-48 hours. I never received a call from anyone. That's terrible customer service and I've updated the score from 2 stars to 1 now. I'm sure they don't care, but my family will no longer spend money at this location.
What are the operating hours of the H-E-B store in Mansfield?
The H-E-B Mansfield store is open every day from 6:00 AM to 11:00 PM.
Where is the H-E-B Mansfield store located?
It is located at 1670 E. Broad Street, Mansfield, TX 76063, USA.
Does H-E-B Mansfield offer curbside pickup and delivery services?
Yes, H-E-B Mansfield offers both curbside pickup and grocery delivery services.
What types of products and services can I find at H-E-B Mansfield?
The store features fresh produce, quality meat and seafood, True Texas BBQ, a full-service pharmacy with drive-thru, scratch bakery, Blooms floral shop, and more.
Is H-E-B Mansfield accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
What payment options does H-E-B Mansfield accept?
They accept American Express, Discover, Mastercard, Visa, cash, checks, and mobile contactless payments such as Apple Pay, Android Pay, and Samsung Pay.
Where can I find more information or weekly deals for H-E-B Mansfield?
You can visit their weekly deals page at https://www.heb.com/weekly-ads/weekly-deals/750 to shop current specials.
What nearby restaurants can I visit before or after shopping at H-E-B Mansfield?
Nearby you can enjoy True Texas BBQ, The Kickin' Crab Mansfield (Cajun and Mexican cuisine), Mountain Mike's Pizza, Tacos La Banqueta Puro DF, and Joe's Family Restaurant.
Are there convenient medical facilities near H-E-B Mansfield?
Yes, nearby medical options include DivineTouch Medical Center, Dr. Tomi Ola-Peters MD, Women's Health Specialists of North Texas, Nicholas E. Martin MD (orthopedist), Thyroid Endocrinology & Diabetes clinic, and Aspen Dental.
Can customers fuel their vehicles near H-E-B Mansfield?
Yes, there is an H-E-B Fuel gas station located near the store for customer convenience.