Dunkin'

2.9
660 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mansfield, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2950 Matlock Rd, Mansfield, TX
76063, United States

Hours

Reviews

2.9
660 reviews
5 stars
216
4 stars
71
3 stars
59
2 stars
54
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Product Quality

Many customers reported receiving stale or old donuts and food items, leading to dissatisfaction with the quality.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, indicating a need for better management and cleanliness standards.

Staff Training

Customers suggested that staff require better training in customer service and food preparation to improve overall experience.
  • EV
    Elizabeth Villarreal
    Dec 29, 2025
    1.0
    Horrible experience! young woman took our order gave our donuts and left to the back. Two gentlemen in the drive thru laughing, the girl came back to the front and did not give us our HOT chocolate. Standing there and clearly NO ONE asked to help us or did she ask did you need anything??? I guess they figure adults just like standing by the counter. We stopped coming due to bad experience since it's closer to us came back to give it a last opportunity. Whomever owns this place it’s known for BAD service, and coming from Chicago where we love our DD. Teach the staff customer service. 12/29/25 1:30 PM. Drive to another DD now I know why my husband prefers to go to the local Donut shops own by Asian old ladies. They don’t speak a lot of English but it’s packed.
  • MR
    Makayla Ridley
    Dec 17, 2025
    5.0
    The manager and the staff here is so sweet always have my order ready. It’s always made perfect And they go above and beyond make sure I leave happy
  • JG
    Julian Guerrero
    Dec 17, 2025
    5.0
    Wonderful location they have the best donuts and coffee here
  • DV
    Denise Vazquez
    Dec 17, 2025
    5.0
    Delicious and good customer service
  • LL
    LaStar
    Dec 11, 2025
    5.0
    I went to Dunkin’ Donuts for the first time in my life last week and let’s just say chick fil a and Starbucks haven’t seen me since

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mansfield, TX?

Dunkin' in Mansfield, TX is open daily from 3:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.