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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(661 reviews)

Business Details

2950 Matlock Rd, Mansfield, TX
76063, United States
(682) 400-8857
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mansfield, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2950 Matlock Rd, Mansfield, TX
76063, United States

Hours

Reviews

2.9
661 reviews
5 stars
215
4 stars
71
3 stars
59
2 stars
54
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Product Quality

Many reviews highlighted stale or poorly made food items, particularly donuts and coffee.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing unwelcoming staff and lack of cleanliness.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly staff and good service from specific employees.
  • GW
    Gage Wren
    Feb 16, 2026
    1.0
    This has to be the worst Dunkin I've ever seen. How does a donut place run out of glazed donuts before 10am EVERY time? Don't waste your money here. America's Best Coffee and Donuts is right down the road and far better.
  • NN
    Nia’jahAami
    Feb 14, 2026
    1.0
    I never do reviews, I probably have the total of 4 reviews on google so you know this is becoming a problem. With that being said this dunkin food service is horrible! EVERYTIME something is missing or not made correctly it’s becoming too common it’s ridiculous. Customer service is good but PLEASE train them more on how to cook/make items the way they’re suppose to be made
  • DD
    dina
    Feb 1, 2026
    1.0
    I ordered a caramel craze iced signature latte without whipped cream, but the drink I was handed at the drive-thru looked like milk and sugar with no coffee. The drive-thru employee, Caden, even asked, “does that look right?” which it didn’t. I pointed out that there was no coffee, and instead of remaking it, he dumped some of the drink out and handed it back saying he added coffee. The drink still looked extremely watered down and not at all like what this latte usually looks like. When I mentioned that, he just said “idk.” I didn’t feel comfortable drinking it. Very disappointing experience and poor handling of a simple remake.
  • WC
    William Chavez
    Jan 31, 2026
    5.0
    Victoria and her team are excellent. The store has a great vibe. The staff is very friendly. Willy C.
  • EV
    Elizabeth Villarreal
    Dec 29, 2025
    1.0
    Horrible experience! young woman took our order gave our donuts and left to the back. Two gentlemen in the drive thru laughing, the girl came back to the front and did not give us our HOT chocolate. Standing there and clearly NO ONE asked to help us or did she ask did you need anything??? I guess they figure adults just like standing by the counter. We stopped coming due to bad experience since it's closer to us came back to give it a last opportunity. Whomever owns this place it’s known for BAD service, and coming from Chicago where we love our DD. Teach the staff customer service. 12/29/25 1:30 PM. Drive to another DD now I know why my husband prefers to go to the local Donut shops own by Asian old ladies. They don’t speak a lot of English but it’s packed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mansfield, TX?

Dunkin' in Mansfield, TX is open daily from 3:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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