Dunkin'

2.9
654 reviews
Decked Out Lattes
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Business Details

2950 Matlock Rd, Mansfield, TX
76063, United States
(682) 400-8857
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mansfield, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2950 Matlock Rd, Mansfield, TX
76063, United States

Hours

Reviews

2.9
654 reviews
5 stars
211
4 stars
71
3 stars
59
2 stars
54
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews highlighted issues with stale or old food items, particularly donuts and breakfast sandwiches.

Cleanliness

Several customers noted that the location was dirty and in need of better management.

Staff Training

There were consistent mentions of untrained staff leading to mistakes and poor customer interactions.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and overall handling of the establishment.
  • MK
    Mitchell Kantrowitz
    1 day ago
    1.0
    I placed a pickup order on the app approximately 8 minutes before I arrived on location to pick up my order at the drive thru. I waited at the window for 10 minutes after being given my coffees (I ordered 2 coffees and 2 croissant sandwiches) only to be told that they had no croissants. Why did it take them 10 minutes to determine they couldn't make my order?
  • NI
    Norm Irwin
    4 days ago
    1.0
    I have visited many Dunkin locations for coffee and Donuts, Today I stopped in this one located in Mansfield Texas. Nice newer looking store, wasn't busy at all since its late morning. I ordered just a 6 pack of Donuts to take home, Total was 9.00 for 6 donuts, Nothing fancy, 3 glazed and 3 powered. All 6 of these donuts and hard, dry, and stale. Must be a week old already. For 9.00 my expectation is they are fresh, not dry old crap you cannot eat. Last time I purchase from this location. Corporate needs to monitor these stores since they are charging a Premium for crappy products.
  • SH
    Sharon Hephzibah
    Nov 9, 2025
    1.0
    LITERALLY REFUSED SERVICE BECAUSE MAYBE BECAUSE IM BLACK. These people called THE POLICE ON ME BECAUSE I DIDNT WANT TO PULL AROUND. THERE WAS NO LINE BEHIND ME SHE REFUNDED ME DISCRIMINATED AGAINST ME.
  • VK
    Vivek Komarina
    Nov 8, 2025
    3.0
    I ordered for a hot medium coffee and I was served a warm coffee. I had to return it and ask for a fresh hot coffee.
  • SW
    Stacy white
    Oct 29, 2025
    1.0
    This places was dirty and nasty, it’s in desperate need of new management. we first went to the drive through and we couldn’t hear in the speaker, so we just decided to go in. The customer service was horrible and the food was awful the place was dirty. I can’t even describe what we experienced.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mansfield, TX?

Dunkin' in Mansfield, TX is open daily from 3:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.