Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders and poor food preparation, including cold and soggy items.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the management's attitude.
Cleanliness
Several customers noted issues with cleanliness in the dining area and restrooms, contributing to a negative dining experience.
Ice Cream Quality
While some praised the ice cream, others reported poorly made items, such as messy blizzards and incorrect flavors.
TD
Tamara Dixon
Nov 17, 2025
4.0
I haven't been here in years and didnt feel like driving to GP for tacos. I gave them another shot I went about 2 weeks ago and again today. Pretty consistent so far. Its clean in there also. My taco were great. The shell was no soggy and flavorwas there also. They were pretty busy but my food came out in decent time frame. I should of taken a pic
CM
Chris Mayfield
Nov 6, 2025
2.0
Went to drive thru an hour prior to closing on a Thursday night after dinner. The dipped cone was like dipped milk and blizzard was like a milkshake. It's like they shut the machines off early or something. Please bring back the 80's when every trip to DQ was enjoyable and employees took pride in what they gave customers.
JG
Jessica Guzman
Oct 18, 2025
1.0
By far the slowest service. It doesn’t matter how slow or how busy they are. Takes forever to get your ice cream! Plenty of other places to get ice cream and fast food. If you don’t want to wait, I would just pass this place right on by.
KC
Karen Clark
Oct 12, 2025
5.0
The grilled chicken salad with honey mustard dressing was delicious! It was very well made. The Maple Milkshake and Reese's PB Cup/Oreo Blizzard were yummy as well. Thank you! Keep up the good work.
NB
Nate Bishop
Oct 12, 2025
1.0
This Dairy Queen is consistent at very slow service and getting orders wrong. Dont "pull around" in the drive through to the front because they will forget your order
What are the regular dining hours at Dairy Queen in Mansfield, TX?
Dairy Queen in Mansfield is open for dine-in from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen location have a drive-through service and what are its hours?
Yes, this Dairy Queen has a drive-through open daily from 10:00 AM to 10:00 PM.
Is the Mansfield Dairy Queen accessible for customers with disabilities?
Yes, the location offers wheelchair accessible entrance, parking, seating, and restrooms.
What types of payment does Dairy Queen in Mansfield accept?
They accept mobile NFC payments and do not require cash only, so multiple payment options are available.
Is there outdoor seating available at the Dairy Queen on East Broad Street?
Yes, the Mansfield Dairy Queen provides outdoor seating for customers.
Does the Mansfield Dairy Queen offer a children's menu and high chairs?
Yes, they have a children's menu and provide high chairs for young diners.
Can I order food online or use delivery services from this Dairy Queen?
Yes, you can order pickup online, and they offer delivery services as well.
Are there places near Dairy Queen in Mansfield where I can get coffee or breakfast before visiting?
Yes, Sunshine Donuts nearby offers coffee, donuts, and smoothies which can be great for breakfast before or after visiting Dairy Queen.
What local attractions can I visit near Dairy Queen for some entertainment?
The Break Room Smash Room is an amusement park nearby where you can enjoy attractions and activities, making it a fun spot before or after your Dairy Queen visit.
Are there any automotive or home improvement services near Dairy Queen that customers might find convenient?
Nearby, Alpha Dent Solutions offers automotive repair and auto detailing, and Smart Home DFW provides home improvement and automation services, making it convenient for customers to handle related errands when visiting Dairy Queen.