Dairy Queen

3.3
1076 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Dairy Queen
1014 East Broad Street, Mansfield, TX
76063, United States

Hours

Reviews

3.3
1,076 reviews
5 stars
383
4 stars
192
3 stars
139
2 stars
109
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders and poor food preparation, including cold and soggy items.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the management's attitude.

Cleanliness

Several customers noted issues with cleanliness in the dining area and restrooms, contributing to a negative dining experience.

Ice Cream Quality

While some praised the ice cream, others reported poorly made items, such as messy blizzards and incorrect flavors.
  • TD
    Tamara Dixon
    Nov 17, 2025
    4.0
    I haven't been here in years and didnt feel like driving to GP for tacos. I gave them another shot I went about 2 weeks ago and again today. Pretty consistent so far. Its clean in there also. My taco were great. The shell was no soggy and flavorwas there also. They were pretty busy but my food came out in decent time frame. I should of taken a pic
  • CM
    Chris Mayfield
    Nov 6, 2025
    2.0
    Went to drive thru an hour prior to closing on a Thursday night after dinner. The dipped cone was like dipped milk and blizzard was like a milkshake. It's like they shut the machines off early or something. Please bring back the 80's when every trip to DQ was enjoyable and employees took pride in what they gave customers.
  • JG
    Jessica Guzman
    Oct 18, 2025
    1.0
    By far the slowest service. It doesn’t matter how slow or how busy they are. Takes forever to get your ice cream! Plenty of other places to get ice cream and fast food. If you don’t want to wait, I would just pass this place right on by.
  • KC
    Karen Clark
    Oct 12, 2025
    5.0
    The grilled chicken salad with honey mustard dressing was delicious! It was very well made. The Maple Milkshake and Reese's PB Cup/Oreo Blizzard were yummy as well. Thank you! Keep up the good work.
  • NB
    Nate Bishop
    Oct 12, 2025
    1.0
    This Dairy Queen is consistent at very slow service and getting orders wrong. Dont "pull around" in the drive through to the front because they will forget your order

Frequently Asked Questions About Dairy Queen

What are the regular dining hours at Dairy Queen in Mansfield, TX?

Dairy Queen in Mansfield is open for dine-in from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Does this Dairy Queen location have a drive-through service and what are its hours?

Yes, this Dairy Queen has a drive-through open daily from 10:00 AM to 10:00 PM.