Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Mansfield TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,261 reviews
5 stars
550
4 stars
224
3 stars
106
2 stars
97
1 star
284
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as overcooked or undercooked meat, overly salty dishes, and unsatisfactory portion sizes.
Service Issues
Many reviews highlighted poor customer service, including unprofessional behavior from staff, long wait times, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and overflowing trash, contributing to a negative dining experience.
Staff Performance
While some employees received praise for their friendliness and service, many reviews indicated a lack of training and efficiency among staff, leading to disorganization.
Inconsistent Availability
Frequent reports of running out of key ingredients and items, causing delays and dissatisfaction among customers.
- PTPatricia Thomas3 days ago5.0The server was so sweet. She was moving swiftly while remaining PLEASANT! Wish I knew her name. I will say that she was being take long advantage of, several people were giving her directive to complete tasks that they could have done for themselves!!! She deserves a leadership role!!!
- EWElvin Wong4 days ago1.0I came into Chipotle around 9 PM, and the experience was incredibly frustrating. There were no other customers in line, yet I stood there for about 6 minutes with employees walking right past me as if I wasn’t even there. It felt like I was invisible. The only employee who eventually helped me was busy talking with friends in the back first, which made the whole situation even more awkward. When she finally began taking my order, things moved quickly — until we reached the paying part. She suddenly stepped away to help the next guest, and I was left waiting again. Another 6 min wait for no reason. Overall, the customer service was terrible. The employees seemed more interested in chatting in the back than actually helping customers. Chipotle really needs a night lead or someone responsible on duty to manage the staff, because this kind of service is unacceptable.
- DTDavid ThompsonNov 13, 20255.0Everything was great, but in confusion they gave my order to someone else and had to re do it.
- IPIzena PittmanNov 9, 20251.0Roaches on the walls. Me and a few ladies JUST walked out. It was so close to me and I was too scared to take a pic but other people did. Shout out to the lady who saw the roaches, said it was a roach to me and the other girl, and stayed. She had to have that chipotle today.
- LHLaura HandNov 7, 20255.0Delicious as usual
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Mansfield TX?
Chipotle Mexican Grill is located at 1971 Highway 287 N, Mansfield, TX 76063, across the parking lot from Sam's Club and Lowe's.
What are the opening hours of Chipotle Mexican Grill in Mansfield?
Chipotle Mexican Grill in Mansfield is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mansfield offer pickup and delivery services?
Yes, Chipotle Mansfield offers both in-store pickup and delivery services.
Can I order Chipotle food online through a mobile app?
Yes, you can order online through the Chipotle app available in the Apple App Store or via the provided online ordering link.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How does Chipotle ensure the quality and sustainability of its food?
Chipotle follows Food with Integrity principles by sourcing ingredients from farms that adhere to humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill Mansfield accessible to the LGBTQ community?
Yes, the Mansfield Chipotle welcomes LGBTQ customers, supporting inclusivity and diversity.
What nearby restaurants are close to Chipotle Mexican Grill in Mansfield?
Nearby restaurants include Smashburger, Charleys Cheesesteaks and Wings, Chili's Grill & Bar, IHOP, On The Border Mexican Grill & Cantina, Applebee's Grill + Bar, and Jack in the Box.
What nearby stores can I visit after dining at Chipotle Mansfield?
You can visit stores like Sam's Club, Lowe's Home Improvement, Panera Bread, Michaels, Claire's, Marshalls & HomeGoods, HomeGoods, SKECHERS Warehouse Outlet, and Carter's.
How can the nearby AT&T and T-Mobile stores be useful during my visit to Chipotle Mansfield?
AT&T and T-Mobile stores nearby offer mobile phone services and telecommunications support, which can be helpful if you need phone or internet assistance while visiting the area around Chipotle Mansfield.