The food quality is inconsistent, with some customers praising the freshness and flavor, while others reported overcooked items and poor preparation.
Customer Service
Customer service experiences vary widely; many reviews highlight friendly and attentive staff, while some report negative interactions, particularly with management.
Cleanliness
The cleanliness of the restaurant is generally praised, but there are reports of unsanitary conditions in some locations, particularly in restrooms.
Order Accuracy
There are frequent complaints about incorrect orders, including wrong items and missing sauces, indicating a need for improvement in order accuracy.
Atmosphere
The atmosphere is often described as welcoming and friendly, contributing positively to the dining experience for many customers.
FC
Frank Corpus
4 days ago
1.0
Ordered two Philly cheesesteaks and bone in Wings. The sandwiches had very litle meat and had no flavor. More bread than meat. The fries had no flavor. We wanted to try the wings, but they never came. Ended up getting our money back for those. We will definitely not be returning.
KU
Kathya Umana
Dec 3, 2025
1.0
Food was so salty . It was overbearing . Couldn’t finish it . She said they didn’t half any lettuce and they also might have been out of tomatoes bc I got one small slice . Over all I wouldn’t go here again or recommend
LL
Lanell Levere
Dec 2, 2025
5.0
Great place for a hearty lunch. My philly was very good.
CW
C W
Nov 7, 2025
3.0
Sorry, but this location has consistently overcooked our boneless wings to the point of them being as hard as rocks. To top it off they have messed up the sauces on them as well. Mine was supposed to have the scorpion sting and I got nashville hot. Son ordered cajun and he got lemon pepper. Ordered two bacon cheese fries and got on regular and one bacon cheese. The last two visits have resulted in mistakes. Pizza hut has better quality at this point.
BA
Beenish Arshad
Oct 25, 2025
5.0
We visited Charleys Cheesesteaks and Wings today, and it was such a great experience! I ordered the Chicken Philly Steak with fries, and my husband got the Beef Philly Steak with cheese fries — both were absolutely delicious! The sandwiches were fresh, flavorful, and perfectly cooked.
The owner was very nice and friendly, which made the visit even better. They care about their customers and the quality of their food. We’ll definitely be coming back soon! Highly recommend if you’re craving a good Philly and great service.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks in Mansfield Town Center?
Charleys Cheesesteaks is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Is Charleys Cheesesteaks open for delivery services?
No, Charleys Cheesesteaks in Mansfield Town Center does not offer delivery services as all delivery hours are listed as closed.
Can I use the drive-thru service at Charleys Cheesesteaks in Mansfield Town Center?
No, the drive-through service is currently closed every day of the week at this location.
Does Charleys Cheesesteaks offer pickup and takeout options?
No, both pickup and takeout services are not available at this location as their respective hours are all closed.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Where is Charleys Cheesesteaks located in Mansfield, TX?
It is located at 1971 US 287 Frontage Rd, Mansfield, TX 76063, United States.
What are some nearby restaurants to Charleys Cheesesteaks where I can grab a bite?
Nearby restaurants include Smashburger, Chipotle Mexican Grill, Chili's Grill & Bar, IHOP, On The Border Mexican Grill & Cantina, Panera Bread, and Applebee's Grill + Bar.
Are there any nearby shopping centers and stores where I can shop after visiting Charleys Cheesesteaks?
Yes, Mansfield Town Center, Sam's Club, Michaels, Claire's, Carter's, Lowe's Home Improvement, HomeGoods, and Marshalls & HomeGoods are nearby shopping options.
Where can I find mobile phone stores near Charleys Cheesesteaks in Mansfield Town Center?
Nearby mobile phone stores include AT&T and T-Mobile, which can assist with mobile phone and internet services.
Are there optometry services close to Charleys Cheesesteaks?
Yes, Visionworks, Eyedrworks, and MCN EyeCare are optometrists and eyewear providers near Charleys Cheesesteaks.