Customers frequently reported slow service, incomplete orders, and unprofessional behavior from management.
Food Quality
Mixed reviews on food quality, with many complaints about overcooked wings, missing items, and unsanitary conditions.
Cleanliness
Several reviews highlighted dirty tables and restrooms, indicating a lack of proper cleaning standards.
Positive Staff Interactions
Some servers received praise for their attentiveness and friendliness, creating positive dining experiences.
Management Concerns
Multiple customers expressed dissatisfaction with management's handling of issues and employee treatment.
CH
Caitlin Harvey
Nov 17, 2025
2.0
We placed an order with Buffalo Wild Wings and didn’t receive any of the dipping sauces we paid for. Sauces are literally half the reason you order wings, so it was really disappointing. We had already driven about 15 minutes home, and it wasn’t worth driving all the way back just to fix something that should’ve been checked before the order went out.
The food itself was fine, but the missing sauces completely ruined the experience. For the price, the order should be accurate. Really frustrating and definitely makes us think twice before ordering again.
Adding: it was signed off by CM(could be OM). Hoping there can be some corrective action or follow up here.
PA
Prince Amanor
Nov 11, 2025
1.0
Terrible service. I’ve been here for over 10 minutes and still haven’t been waited on. Staff walked by several times without acknowledging me. Extremely disappointing experience for a place like Buffalo Wild Wings.
DS
David Short
Oct 31, 2025
2.0
I just can’t believe no one looks at the veggies for freshness. Absolutely awful freshness standards with a staple of the company menu and the cheapest thing to get right reflects poorly on the whole thing. There are also no prices or details anywhere other than on the website. In person it’s a guessing game with someone that is working a register without any information either. Frustration is palpable.
VG
Veronica Garza
Oct 26, 2025
5.0
We had a party of 5 today & the manager Steven greeted us as we walked in. He sat us immediately and got us some waters because our server Neysa was taking care of another table at the time. When I say we had a great experience here with our server and the atmosphere of the store with music on…me and the kids were so welcomed. Steven saw it was my daughter’s birthday and gave her a dessert on him. We didn’t even ask. So, I wanted people to know if they come Neysa should serve them & have Steven will make sure you’re happy and we will be back!!
RM
Ruby Mendoza
Oct 24, 2025
2.0
First of all I want to say that the service was a 10/10 our server was super sweet. BUT the manager STEVEN is really rude to his employees. There was a younger employee taking a break and eating and in front of us and other people he called him out about two trays in the back. The tone and attitude were UGLY. The kid got up and went to do what he told him to do. I did speak with the kid and let him know he deserved better treatment especially being so young. I also spoke with the manager and let him know I would be reporting him since that was really rude and unprofessional of him to call him out in front of people. When me and my husband were walking out he was talking to other employees about what I had to him and were giving us ugly looks. My husband walked back in because I forgot my jacket and gave him a dirty look at well just staring him down. I went back in and did not hold back and let them know the look they were giving was really ugly and that they need to keep it to themselves all because I called him out on his unprofessionalism. My husband was also confused on why they were giving him such ugly looks. It was the manager and about 4 other employees. So yes I will be reporting him because that kid deserves better treatment and he seems the type of manager to pick and choose. I never say anything but I’ve been in his shoes and managers like that need to be put in their place because those employees are humans and have feelings. Mind you this kid mentioned to us that he is working 2 jobs and that the manager knows. THAT is especially why I felt some type of way because the kid is trying and like I’ve said so many times HE DESERVES better .
How can I contact Buffalo Wild Wings in Mansfield?
You can call Buffalo Wild Wings at +1 817-453-1748.
Are there any hotels near Buffalo Wild Wings in Mansfield?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Dallas Mansfield and La Quinta Inn & Suites Mansfield, which are convenient for visitors looking to stay close to Buffalo Wild Wings.
What other dining options are near Buffalo Wild Wings in Mansfield?
Nearby dining options include Cotton Patch Cafe for southern cuisine, Jason's Deli for sandwiches, Mexican Inn Cafe for Tex-Mex, Chili's Grill & Bar, Spring Creek Barbeque, Wendy's, Mama's Pizza, and It's Just Wings for additional wing options.
Are there any medical facilities near Buffalo Wild Wings in Mansfield?
Yes, nearby medical centers include Centrum Health, Trusted Medical Centers - Mansfield, Essential Endodontics of Mansfield, and Elite Care 24 Hour Emergency Room - Mansfield.
Where can I find financial services near Buffalo Wild Wings in Mansfield?
Nearby financial services include EECU Financial Center and EECU Credit Union, providing convenient banking and ATM options close to Buffalo Wild Wings.