Buffalo Wild Wings

4.0
1580 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1716 North US Highway 287, Mansfield, TX
76063, United States

Hours

Reviews

4.0
1,580 reviews
5 stars
781
4 stars
363
3 stars
187
2 stars
83
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incomplete orders, and unprofessional behavior from management.

Food Quality

Mixed reviews on food quality, with many complaints about overcooked wings, missing items, and unsanitary conditions.

Cleanliness

Several reviews highlighted dirty tables and restrooms, indicating a lack of proper cleaning standards.

Positive Staff Interactions

Some servers received praise for their attentiveness and friendliness, creating positive dining experiences.

Management Concerns

Multiple customers expressed dissatisfaction with management's handling of issues and employee treatment.
  • CH
    Caitlin Harvey
    Nov 17, 2025
    2.0
    We placed an order with Buffalo Wild Wings and didn’t receive any of the dipping sauces we paid for. Sauces are literally half the reason you order wings, so it was really disappointing. We had already driven about 15 minutes home, and it wasn’t worth driving all the way back just to fix something that should’ve been checked before the order went out. The food itself was fine, but the missing sauces completely ruined the experience. For the price, the order should be accurate. Really frustrating and definitely makes us think twice before ordering again. Adding: it was signed off by CM(could be OM). Hoping there can be some corrective action or follow up here.
  • PA
    Prince Amanor
    Nov 11, 2025
    1.0
    Terrible service. I’ve been here for over 10 minutes and still haven’t been waited on. Staff walked by several times without acknowledging me. Extremely disappointing experience for a place like Buffalo Wild Wings.
  • DS
    David Short
    Oct 31, 2025
    2.0
    I just can’t believe no one looks at the veggies for freshness. Absolutely awful freshness standards with a staple of the company menu and the cheapest thing to get right reflects poorly on the whole thing. There are also no prices or details anywhere other than on the website. In person it’s a guessing game with someone that is working a register without any information either. Frustration is palpable.
  • VG
    Veronica Garza
    Oct 26, 2025
    5.0
    We had a party of 5 today & the manager Steven greeted us as we walked in. He sat us immediately and got us some waters because our server Neysa was taking care of another table at the time. When I say we had a great experience here with our server and the atmosphere of the store with music on…me and the kids were so welcomed. Steven saw it was my daughter’s birthday and gave her a dessert on him. We didn’t even ask. So, I wanted people to know if they come Neysa should serve them & have Steven will make sure you’re happy and we will be back!!
  • RM
    Ruby Mendoza
    Oct 24, 2025
    2.0
    First of all I want to say that the service was a 10/10 our server was super sweet. BUT the manager STEVEN is really rude to his employees. There was a younger employee taking a break and eating and in front of us and other people he called him out about two trays in the back. The tone and attitude were UGLY. The kid got up and went to do what he told him to do. I did speak with the kid and let him know he deserved better treatment especially being so young. I also spoke with the manager and let him know I would be reporting him since that was really rude and unprofessional of him to call him out in front of people. When me and my husband were walking out he was talking to other employees about what I had to him and were giving us ugly looks. My husband walked back in because I forgot my jacket and gave him a dirty look at well just staring him down. I went back in and did not hold back and let them know the look they were giving was really ugly and that they need to keep it to themselves all because I called him out on his unprofessionalism. My husband was also confused on why they were giving him such ugly looks. It was the manager and about 4 other employees. So yes I will be reporting him because that kid deserves better treatment and he seems the type of manager to pick and choose. I never say anything but I’ve been in his shoes and managers like that need to be put in their place because those employees are humans and have feelings. Mind you this kid mentioned to us that he is working 2 jobs and that the manager knows. THAT is especially why I felt some type of way because the kid is trying and like I’ve said so many times HE DESERVES better .

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Mansfield serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings in Mansfield?

Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 1:00 AM, and on Friday and Saturday from 11:00 AM to 2:00 AM.