Customers generally praised the food quality, especially the fried chicken and catfish, noting that it was well-seasoned and cooked to perfection.
Service Issues
Several reviews highlighted issues with service, including long wait times, incorrect orders, and unhelpful staff, which detracted from the overall experience.
Pricing Concerns
Many customers felt that the prices were high relative to portion sizes and quality, with some expressing dissatisfaction over the cost of sides and desserts.
Atmosphere
The restaurant has a cozy vibe with good music, but some customers noted that the limited seating and crowded conditions made dining in uncomfortable.
Customer Experience
While some customers had positive experiences with friendly staff and good service, others reported negative interactions, particularly regarding order handling and communication.
SF
Shelly Frazier
5 days ago
5.0
Everything was great. I had the chicken and greens and it was wonderful didn't get to take a picture ate too fast.
VT
Vera Taguchi
Nov 16, 2025
3.0
The food is good. We've been supporters since their original Desoto location. However, at Mansfield, we were left to wait over 40 minutes for a 2-piece chicken basket. I understand food takes time to prepare, but 2 pieces of fried chicken and French fries for that long a wait is unfortunate. And buyers beware, you will be charged a 3% service fee for using a credit card. We didn't see any notice posted, but another customer pointed it out to us. While we love to support local, we will spend our time and money elsewhere.
JG
J Green
Nov 15, 2025
2.0
Everything is cool except the wait for the food and the prices. $14+tax for 3pc wing basket is crazy!! And I’ve been waiting for my food now for 20+mins and it’s not even packed
KF
Kimberly Favela
Nov 14, 2025
1.0
Hello, I wanted to share our recent experience. We arrived and ordered before anyone else, and we only ordered chicken baskets. However, we ended up waiting about 45 minutes, and everyone who ordered after us received their food first. By the time we were still waiting, the staff had already started putting up chairs to close, while we remained without our order. It felt ironic and disappointing that we were the first to order and the last to be served.” Never going back
DS
Dr. Samone
Nov 14, 2025
5.0
The food was absolutely exceptional! The chicken was perfectly seasoned and fried with just the right crisp. The homemade macaroni paired beautifully with it, creating a truly satisfying meal. Don't forget to add a delicious slice of butter cake. 2 Neighbors is worth the trip.