McDonald's

3.5
2448 reviews
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Business Details

12609 Lexington Street, Manor, TX
78653, United States
(512) 272-4300
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12609 Lexington Street, Manor, TX
78653, United States

Hours

Reviews

3.5
2,448 reviews
5 stars
892
4 stars
469
3 stars
415
2 stars
204
1 star
468

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers frequently mentioned long wait times, especially for drive-thru and mobile orders, contradicting the fast food expectation.

Cleanliness

Some reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Customer Service

Numerous complaints about rude staff and poor customer service experiences were noted.

Food Quality

Mixed feedback on food quality, with some praising freshness while others reported cold or unsatisfactory meals.
  • CC
    Cha Cha
    1 day ago
    5.0
    My order wasn't right and I wanted fresh fries. I had to pull up and wait. Luiza made sure to have me check before I pulled of to make sure she got everything I wanted. Good customer service. Thank you Luiza
  • CG
    Carly Garrison
    1 day ago
    5.0
    I usually go right before my work day next door or during my breaks and everyone is friendly, sometimes they’ll mess up the no ice on my order but they always fix it. No biggie.
  • SK
    Sunny Krishna
    Jan 4, 2026
    2.0
    Just ordered simple Fries and Chicken Nuggets. They almost took 15 mins to serve them and kept us waiting. It wasn't even busy hours and there weren't much cars or customers
  • RR
    rogueꟻactor
    Dec 20, 2025
    4.0
    This McDonald's stays clean inside and the drive-thru has also been augmented for faster and more accurate service. very busy location handles the volume well.
  • RM
    Robert Martinez
    Dec 6, 2025
    1.0
    Worst McDonald's I've been to in my 28 years of life. You got 2 people mopping, looking at me, and nobody coming to your 2nd window for over 5 minutes to provide direction to your customer waiting on their order. I go to your third window, because i was hoping that staff member there could resolve my extended wait time. I watched 2 more vehicles be helped before I tried to call but your phone line is down. I was forced to honk. Please implement an action plan to have your staff understand the proper importance of tasks at hand. Your manager at night is not running a tight ship.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Manor, TX location?

McDonald's in Manor, TX is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.