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Dairy Queen

3.5
(461 reviews)

Business Details

12937 N FM 973 RD, Manor, TX
78653, United States
(737) 747-4637

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
12937 N FM 973 RD, Manor, TX
78653, United States

Hours

Reviews

3.5
461 reviews
5 stars
223
4 stars
64
3 stars
27
2 stars
22
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rude or apathetic service.

Food Quality

Food quality is often criticized, with reports of cold, poorly prepared items and incorrect orders.

Cleanliness

The cleanliness of the restaurant is a mixed bag; some customers find it clean and pleasant, while others report unsanitary conditions.

Speed of Service

Many reviews mention slow service, with long wait times for orders, especially during busy periods.

Staff Training

There are calls for better training and management, as several reviews highlight issues with order accuracy and staff professionalism.
  • CT
    Caroline Tinajero
    2 days ago
    5.0
    Love the peeps there Alice is the sweetest and always respectful to all costumers and the music was amazing
  • JB
    joseph brooks
    3 days ago
    1.0
    horrible place, music is offensive, staff is incompetent and slow, the bathrooms have a stench akin to a sewer cesspit!!
  • KS
    Kimberly Steamer
    Feb 25, 2026
    1.0
    My food was so nasty, the fries taste like they were sitting for hours and my dude burger was so sloppy. Wilted lettuce, way to much mayo and the cheese look old. I usually don't even bother with reviews but when I tried to call DQ and let them know my food wasn't right nobody answer. So I figured somebody in charge would read this. Manor is growing a lot now, DQ you can't afford to put out poor quality food, With chic-fa-la across the highway and bo jangles up the street y'all need to do better frfr. Re train your cook/prep staff if needed but get it together over there RT
  • MM
    mandie m
    Feb 20, 2026
    2.0
    im sorry to whoever was working tonight.. completely got out order wrong :( wife and i ordered a choco dipped strawberry blizzard and a red velvet cake blizzard and got a choco brownie blizzard and a vanilla blizzard. ruined the munchies.
  • TB
    T Bennett
    Feb 7, 2026
    5.0
    Had an extremely pleasant experience at Dairy Queen today (2/7/26). Was warmly greeted by Dinity (not sure if thats the correct spelling of his name 🫣). The service was quick and the ice was great, per the norm. This gentleman was so efficient at his job he was able to decipher what kind of ice cream my nephew wanted, meanwhile I'm scratching my head & calling my sister trying to figure out what he was asking for lol. The friendliness didn't stop with me, every single person that walked through the door was greeted like an old friend. It was refreshing especially at a time when it seems like customer service has plummeted. Awesome job Dinity & DQ Team 🥰😍

Frequently Asked Questions About Dairy Queen

What are the daily operating hours of Dairy Queen in Manor, TX?

Dairy Queen in Manor, TX is open every day from 10:30 AM to 10:00 PM.

Where is the Dairy Queen located?

It is located at 12937 N FM 973 RD, Manor, TX 78653, United States.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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