Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Magnolia FM 1488 Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.2
206 reviews
5 stars
102
4 stars
7
3 stars
11
2 stars
11
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with undercooked or overcooked wings, missing sauce, and poorly prepared fries.
Customer Service
Many reviews highlighted poor customer service, particularly from management, with complaints about rudeness, lack of accountability, and unprofessional behavior.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, and difficulties in getting refunds or corrections.
Cleanliness and Environment
Some customers noted cleanliness issues and inappropriate behavior from staff, impacting the dining experience.
Positive Staff Experiences
Despite the negative feedback, a few customers praised specific staff members for their excellent service and professionalism.
- MSMichelle SDec 21, 20251.0We bought 50 wings tonight. It was over $70 and they were NOT COOKED and this is NOT the first time this has happened! We called and they wanted us to drive them back! Such a HUGE disappointment and waste of money! WE WILL NEVER ORDER FROM THIS LOCATION AGAIN! This Wingstop location in Magnolia just does not care about providing properly prepared wings or good customer service to their regular customers! There was also hardly any sauce! I am filing a complaint with the corporate office as well as our credit card company! Absolutely TERRIBLE!
- JJJazzieBDec 7, 20251.0Let me start by saying this review is not about the young woman who answered the phone, Nicole. She was amazing, professional, and the only person in that building who showed any customer service. Promote her. This review is for their so-called “manager,” Trent. I called at 6:42pm on Sunday to place a simple order: 30 wings (20 Louisiana Rub, 5 Hot Honey Rub, 5 Hawaiian) + large fries, veggie sticks, and ranch. The only things correct were the fries, veggie sticks, and ranch. We got home ready to watch the Texans game, only to find 16 Louisiana Rub wings missing. Sixteen. I called back, Nicole apologized and asked us to return with the food. When we arrived, the restaurant was empty and Trent was in the back looking like he was talking down to another employee. He never greeted us, never apologized — just glanced at the bag and walked off saying, “We’ll make it.” They remade the food, but again… wrong. The “Louisiana Rub” was soaking wet, nothing like a dry rub, and nowhere near what Louisiana Rub looks like. My mom told them, and when Trent walked over he hit us with an attitude and a “what now?” before talking over her the entire time. The box they gave us even had another customer’s name and said 20 Hot Honey Rub on it, yet he insisted it was Louisiana Rub. His ego did not allow him to admit the obvious. We left unsatisfied and called back once we compared the REAL Louisiana Rub from our original order to whatever he handed us. The difference was obvious, but Trent still refused to acknowledge anything, couldn’t explain why they didn’t match, and rushed me off the phone claiming they were “busy” (they were not). Bottom line: This location is a joke when Trent is on shift. No accountability, no professionalism, no basic respect. I genuinely feel bad for Nicole and the other employees who have to deal with that kind of “management.” Save yourself the frustration — skip this Wingstop.
- SJStefanie JacobsNov 13, 20251.0Worse Service ever! Feathers on my Wings and Dry Fries! The employees are unprofessional and just gossiping about other mangers from I assume other locations. The girl don't even know English! Why you have People from the farmers market running a shift. Wingstop Do Better! Got worse Service ever
- SMSavannah MartinezNov 7, 20251.0Trent the tall skinny cinnamon stick with no name tag was rude. Hung up on me, gave me half my order, when I called back he said come back then and hung up again. At the store stood there with his tail tucked. Tried to tell me he couldn’t refund then said he can, He went from mixing wings to taking cash payment with sauce on his hands. Replace him please. It’s disgusting
- EFEric FirestoneOct 12, 20251.0Placed an order for pickup, went to pickup and saw the status on the screen by checkout. When my order changed to complete I went to get it and was told it wasn't ready and they couldn't make my food since it's not on their screen anymore. Left with no food and my name on a paper to hopefully get refunded. Worst service!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Magnolia FM 1488 Rd offer?
Wingstop Magnolia FM 1488 Rd offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop in Magnolia, TX?
Wingstop is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery services.
Does Wingstop Magnolia FM 1488 Rd offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no contact delivery options.
Is there a drive-through option available at Wingstop Magnolia?
No, Wingstop Magnolia FM 1488 Rd does not have a drive-through service.
What payment methods are accepted at Wingstop Magnolia?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payments.
How can I place an order for Wingstop Magnolia?
You can order online for carryout or delivery via their menu website or using the Wingstop mobile app available on both iOS and Android.
What is the address and contact number for Wingstop in Magnolia?
The address is 6606 FM 1488 RD STE 100, Magnolia, TX 77354, and the phone number is +1 832-838-9464.
Are there any nearby places where I can visit after enjoying Wingstop's wings?
Yes, you can visit nearby spots like Lone Star Taco for more Tex-Mex flavors, Chill for delightful ice cream treats, or The Market at 1488 for shopping and events.
Can I combine a visit to Wingstop with some relaxation or personal care nearby?
Absolutely, nearby you’ll find Classic Nails & Spa and The Nail Kitchen for beauty and spa services, perfect for relaxing before or after your meal.
Is there a place near Wingstop Magnolia where I can attend community events or religious services?
Yes, Trumpet of God Ministries and Reflective Life Ministries are nearby religious organizations where you can participate in community activities.