Wingstop

Reviews

• CA

  Carlos Alberto

  Feb 22, 2026
  1.0
  Bad service.. 9 56 pm..
• AE

  Angela Edwards

  Jan 15, 2026
  1.0
  Be careful ordering from this location. Ordered via door dash, half the order was missing inside the sealed bag. Receipt said bag 1 of 1, called location said they handed door dasher 2 bags (clearly a lie) so if it wasn’t there it was his fault. Instead of taking accountability owning up to an honest mistake they didn’t include everything, they’d rather blame the innocent door dasher. Glad I checked. Will probably never order from here again.
• RM

  Rachel McClure

  Jan 12, 2026
  1.0
  We got an order tonight of bone-in as well as boneless. Some of the "boneless," wings are a little bit larger than my pinky nail. Smaller than a Chick-fil-A chicken nugget. Called to speak to the manager but was just left on hold.
• MS

  Michelle S

  Dec 21, 2025
  1.0
  We bought 50 wings tonight. It was over $70 and they were NOT COOKED and this is NOT the first time this has happened! We called and they wanted us to drive them back! Such a HUGE disappointment and waste of money! WE WILL NEVER ORDER FROM THIS LOCATION AGAIN! This Wingstop location in Magnolia just does not care about providing properly prepared wings or good customer service to their regular customers! There was also hardly any sauce! I am filing a complaint with the corporate office as well as our credit card company! Absolutely TERRIBLE!
• JJ

  JazzieB

  Dec 7, 2025
  1.0
  Let me start by saying this review is not about the young woman who answered the phone, Nicole. She was amazing, professional, and the only person in that building who showed any customer service. Promote her. This review is for their so-called “manager,” Trent. I called at 6:42pm on Sunday to place a simple order: 30 wings (20 Louisiana Rub, 5 Hot Honey Rub, 5 Hawaiian) + large fries, veggie sticks, and ranch. The only things correct were the fries, veggie sticks, and ranch. We got home ready to watch the Texans game, only to find 16 Louisiana Rub wings missing. Sixteen. I called back, Nicole apologized and asked us to return with the food. When we arrived, the restaurant was empty and Trent was in the back looking like he was talking down to another employee. He never greeted us, never apologized — just glanced at the bag and walked off saying, “We’ll make it.” They remade the food, but again… wrong. The “Louisiana Rub” was soaking wet, nothing like a dry rub, and nowhere near what Louisiana Rub looks like. My mom told them, and when Trent walked over he hit us with an attitude and a “what now?” before talking over her the entire time. The box they gave us even had another customer’s name and said 20 Hot Honey Rub on it, yet he insisted it was Louisiana Rub. His ego did not allow him to admit the obvious. We left unsatisfied and called back once we compared the REAL Louisiana Rub from our original order to whatever he handed us. The difference was obvious, but Trent still refused to acknowledge anything, couldn’t explain why they didn’t match, and rushed me off the phone claiming they were “busy” (they were not). Bottom line: This location is a joke when Trent is on shift. No accountability, no professionalism, no basic respect. I genuinely feel bad for Nicole and the other employees who have to deal with that kind of “management.” Save yourself the frustration — skip this Wingstop.

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