Jimmy John's

3.9
195 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
6402 FM 1488 Rd, Magnolia, TX
77354, United States

Hours

Reviews

3.9
195 reviews
5 stars
109
4 stars
32
3 stars
16
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.

Food Quality

Many customers enjoy the sandwiches, but there are frequent complaints about portion sizes and incorrect orders.

Cleanliness

The restaurant is often noted for its cleanliness, although some reviews mention unsanitary practices.

Operational Issues

Customers express frustration over inconsistent hours and service availability, with reports of the location being closed unexpectedly.

Delivery Experience

Delivery times are inconsistent, with some customers experiencing delays and issues with order accuracy.
  • WC
    William Cook
    Nov 24, 2025
    1.0
    Paid almost $20 for a sandwich with barely any meat. I paid for double meat and cheese and got all lettuce.
  • AR
    Andrea Ramos
    Nov 20, 2025
    5.0
    Walked in tonight to try it for the first time and had a great experience. Sandwich was delicious and the attention was great! The cleanliness of the place really impressed me!
  • TB
    Tony Buchanan
    Nov 14, 2025
    1.0
    Ordered a to go order after driving 7 miles to get order called to say they were out of bread, but they would have fresh bread in about an hour???
  • ML
    Maria Levantino
    Oct 22, 2025
    1.0
    I’m leaving a review about the customer service. I just picked up two sandwiches and the two girls working today at 3pm were so extremely rude. I literally couldn’t even get a normal turkey sandwich toasted and I’m not sure why, but I would have 100% just walked out of the store if I didn’t already paid because of how rude these girls were the manager needs to fire them or watch video camera of how they treated me and some other customers when they came in a lady was picking up DoorDash and the two girls completely ignored her and rolled her eyes when she asked if this was an order that she was picking up. I should have not gave this place a penny based off the level experience I had
  • JJ
    Juliettevictoria
    Oct 14, 2025
    1.0
    My husband went in to order and all the employees stood in the back talking. Not one person greeted him after 5 min he walked out. This isn’t the first time having issues at this location.